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DePaula Chevrolet - Service Center

Albany, NY

4.1
2,184 Reviews

2,184 Reviews of DePaula Chevrolet - Service Center

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August 01, 2022

The service was very fast and the staff was extremely knowledgeable and helpful, I always feel safe in my car afterwards. More

by Erica_1140
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff ?
August 01, 2022

Nice people to do business with. Chris was very helpful. The end to this survey More

by KMD216
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris, vetted expert
July 31, 2022

Work customer service, no follow up, mechanics messed up my car no accountability. Unsatisfactory customer More

by SIMONERODRIGUEZ33
Customer Service
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Unk
July 31, 2022

Good fast service, getting the parts needed in a reasonable time with a good price range More

by Fivegrand64
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan pierce
July 31, 2022

Jake, Jeremy, and Traci were great, as was the young lady at checkout! All we’re professional and pleasant! Work was completed as explained and I was done and on my way in a timely manner! Very happy with th More

by LADYARJ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeremy
July 31, 2022

DePaula is always my first pick for a GM dealership! Always the best to deal with and always so nice. Would recommend to anyone to go there! More

by Timothy Q
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George DeJesus
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 31, 2022

Professional, friendly, thorough. Work was completed in time frame promised. Knowledgeable staff who answered questions about my vehicle and warranty. More

by hhayes1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Laurie Barrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dennis Walters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jake R
July 30, 2022

They definitely were horrible had my car 3 separate times in a months spand over 2000 dollars and 2 months I went without a car or rental paid for my car to be fixed the second time drive it for an hr had to More

by AMARIE62392
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Dennis Walters
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rick Medico, Chuck Richardson
July 30, 2022

Very courteous and friendly. Solid in their attitude to treat customer in positive ways. Seem overly busy and maybe short staffed. More

by TLUTHER2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chuck Richardson
July 30, 2022

Very pleased with the customer service and work done. Did not have an extra key fob after telling me they could try and see if they had it but not a problem only came in to get one done and supply chain More

by alexander.clarey
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chuck Richardson
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