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DePaula Chevrolet - Service Center

Albany, NY

4.1
2,184 Reviews

2,184 Reviews of DePaula Chevrolet - Service Center

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April 30, 2022

Quick prompt service friendly staff. Inspection and service completed in time frame promised. Great experience. More

by JESTERCYCLE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Herrick, Chuck Richardson
April 30, 2022

Pleasant and quick service. Truck was ready on time and washed. Shuttle to work was appreciated! More

by NANCYMATSON19
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
CJ Landy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim in service
April 30, 2022

Our vehicles are checked and serviced there to our satisfaction. Always done correctly the first time. More

by CARLBENOIT78
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Traci P
April 30, 2022

The staff at DePaula is professional, friendly, and Knowledgeable. They take the time to explain everything, that’s why I keep going back. More

by JOHNANGLESEY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Laurie Barrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
CJ Landy
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 29, 2022

First, I was called and reminded of the need for an oil change and tire rotation. Much appreciated in my busy world. Second, every single person from the one who guided me into the garage to the woman that More

by jenellepointer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Laurie Barrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nancy Mieczkowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
CJ Landy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Sarafin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dennis Walters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cade Saba, Bob Messick, Jeff Scott, Rick Medico, Chuck Richardson
April 29, 2022

The folks at DePaula always take care of me. I would highly recommend to everyone. More

by Tb551285
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Walters
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 29, 2022

First time using DePaula service. Very pleased with outcome. Would recommend to others without hesitation. Rob kept us informed throughout the repair procedure. Will definitely use More

by REPETE0808
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Jansen
April 29, 2022

The Service team is top-rate; very professional, but also very personable. Rob is excellent and the technician came to talk to me about my car personally. Showing they care is important to a customer. More

by gmantiger
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rob, Chris Wood
April 29, 2022

My appt was for 9am they took it in before 9 it was done by 10am great service. More

by TAMARA91767
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Scott
April 29, 2022

Dropping of my vehicle the night before, get text updates with videos and confirming my service needs via those texts made my experience very easy. Thank you! More

by Patrick.Powers09
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Beman
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