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DePaula Chevrolet - Service Center

Albany, NY

4.1
2,184 Reviews

2,184 Reviews of DePaula Chevrolet - Service Center

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April 27, 2022

The service was efficient and effective; there was a good communication from the service department. More

by OREIN50
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim
April 27, 2022

It was good except I didn’t get the video of my suv being worked on More

by DRIVAGE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don’t know
April 27, 2022

Very knowledgeable and very helpful. Rob was excellent and pleasure to work with during my service More

by BIGPETE68PG
Recommend Dealer
Yes
Employees Worked With
Rob
April 26, 2022

On time , needed tech person to help and Jackie was great and fixed everything on my ap. More

by SCHULZ3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nancy Mieczkowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 26, 2022

The dealership did a great job at fixing most the problems on the vehicle one of the important things that had to be fixed did not get fixed More

by JEFFREYABATES0485
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I don't remember the person's name
April 26, 2022

Much longer wait for service to be completed than told. My mileage counter was zeroed for not reason this messed up my gas gauge calculations and mpg figures. Better explanation of service done. Just n More

by AMITY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Laurie Barrett
3.0
This rating includes all reviews, with more weight given to recent reviews.
April 25, 2022

I spent 600 to have the same problem when I left and no one has still called me back I am about to Dispute my credit card More

by pizzacash2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Laurie Barrett
1.0
This rating includes all reviews, with more weight given to recent reviews.
Nancy Mieczkowski
1.0
This rating includes all reviews, with more weight given to recent reviews.
CJ Landy
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dennis Walters
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cade Saba, Jeff Scott, Rick Medico, Chuck Richardson
April 25, 2022

The desk staff was great but who ever worked on my car didn’t turn off any of the service or tire pressure lights. More

by VKEMP0164
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Again the person at the desk, was great.
April 24, 2022

Everyone kept me informed on the progress of my truck repair. Even helped with rental. More

by ESEIFRIDSBERGER
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Scott
April 24, 2022

Very good communication with updates on my vehicle while being there for warranty work. Friendly and easy to deal with More

by Zachvanalphen140
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rick Medico, Chuck Richardson
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