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DePaula Chevrolet - Service Center

Albany, NY

4.1
2,184 Reviews

2,184 Reviews of DePaula Chevrolet - Service Center

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April 24, 2022

Quick service, explained all work clearly. Friendly and helpful. Nice waiting area. Will continue to get car serviced here. More

by LMDERD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Beman
April 23, 2022

Great service and friendly helpful staff. Service was done in short but exceptional time. Service wait area was clean and pleasant. Enjoyed the tea. More

by JIMMURPHY2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Laurie Barrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nancy Mieczkowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
CJ Landy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dennis Walters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniele, Dominic, Cade Saba, Jeff Scott, Rick Medico, Chuck Richardson
April 23, 2022

Very friendly, very satisfied with the job that was done. I would recommend Depaula to family and friends. More

by Crazykids 1962
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rob
April 23, 2022

Very friendly and attentive. Some confusion between teams but rectified as soon as discovered. Mechanic very good at explaining recalls that were rectified. More

by Jerry
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ron. 5 ??
April 23, 2022

Everyone was very polite and helpful when going in for an oil change, making things easy More

by KATHERINE.CONINE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Laurie Barrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 23, 2022

Fixed the problem in a timely fashion. Good experience with the staff. Thinking of buying our next car at DePaula. More

by codoyle512
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chuck Richardson
April 23, 2022

Easy check in. Knowledgeable. Kept me updated on the work they were preforming. Easy check out. More

by SNOOPDOG1668
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rick Medico
April 23, 2022

A new guy named Joe waited on me. He was gracious, professional and thanked me many times for my patience as he learned the ropes. I liked the video assessment of my car. More

by gmantiger
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe
April 22, 2022

Compared to previous visit 1 took 5-7 min for someone to attend the client. 2. Oil change took 1:30-1:45 hrs. 3. One bright spot: I forgot my wallet after payment. I got the call about 20 min on road More

by VVTARJ
Customer Service
Price
Recommend Dealer
No
Employees Worked With
Don’t know any names
April 22, 2022

The Blue Team bailed us out mid travel - we would have been stranded without them. We were fixed up and the Bolt recharged within 2 hours and were so greatful. More

by AKATHARINAWILKINS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gene was the person who competently diagnosed and repaired our EV connector issue
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