Back

DePaula Chevrolet - Service Center

Albany, NY

4.1
2,184 Reviews

2,184 Reviews of DePaula Chevrolet - Service Center

Sort by
March 22, 2022

Excellent car service, excellent customer service, best dealership I've ever dealt with! Will continue to recommend. More

by LVANAPELDORN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nancy Mieczkowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 22, 2022

Took me in on an emergency/ safety repair ,and completed the work in an adequate time frame. Thoroughly inspected the vehicle and unearthed other lurking issues. Nothing like a factory checkup. More

by -R.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chuck Richardson
March 22, 2022

Great customer service as always to be expected from this quality dealership. Always gets it right. More

by gvonmaucher
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dario Arango, Rick Medico
March 22, 2022

Great service. Rob Jansen is the very professional. Trustworthy and courteous. All the staff is great. More

by JACKIEGENTILE3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Laurie Barrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nancy Mieczkowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
CJ Landy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dennis Walters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rob Jansen, Cade Saba, Jeff Scott, Rick Medico, Chuck Richardson
March 22, 2022

It was one of the most pleasant experiences. The staff was friendly and expeditious. Definitely going back. More

by moniquebonet
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Laurie Barrett
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dennis Walters
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 21, 2022

I have been a loyal customer of depaula for around 20 years. I have purchased my last 5 cars from there. Lately they have not been as loyal to me with delayed service. More

by ELIZABETH_ALEXANDER01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Dennis Walters
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : ???? Elana. Green Team service rep
March 21, 2022

I have always gotten great service with DePaula. The only frustration is the time it takes for an oil change. Wish it didn’t take so long. More

by MOEORLES
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim, he was so pleasant & courteous.
March 21, 2022

I was having issues in my marriage because my husband wants a divorce but I was able to get him to cancel the divorce with the help of a spiritual man called PRIEST OSAS and now we are living in peace. I More

by rv480156
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
CJ Landy
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 20, 2022

Service prompt and true as always. Car returned to me well before promised. They tell you what you need but don’t punch you to death trying to up sell services. PLEASE don’t ever stop More

by RCurrao
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim, Chuck Richardson
March 20, 2022

Representative is courteous and try to explain issues observed in the vehicle in simple language though I forgot to ask to apply some coupons I had during billing. I have concerns on quality of services. More

by pkpalai
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim
...
79
...