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DePaula Chevrolet - Service Center

Albany, NY

4.1
2,184 Reviews

2,184 Reviews of DePaula Chevrolet - Service Center

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March 08, 2022

I’m a regular customer and the last time I was there to do oil change there were no sticker with my mileage on my windshield also I feel like I did not get full service because of the time frame it always More

by Bibiali26
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
I don’t remember name
March 08, 2022

Service was far quicker And efficient than expected; was very happy with the results I saw More

by cjv7728
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danielle
March 08, 2022

I thought it was going to be there long enough but they got my car in and got my car out and that's what I only need like Fast service thank you again More

by DAVIDSTHOMAS97
Recommend Dealer
Yes
Employees Worked With
Dennis Walters
4.0
This rating includes all reviews, with more weight given to recent reviews.
Marc Murphy
4.0
This rating includes all reviews, with more weight given to recent reviews.
March 08, 2022

All went well, folks were helpful and explained the situation and my options. Thanks. Unfortunately who ever drove my car out to the parking lot left an awful strong cigarette smoke smell in my car. 2 More

by Peter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Walters
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 08, 2022

Great service. Love the videos showing the work done for the car. Didn’t utilize the shuttle this time but every other time we have and Dennis provides great servic More

by Tonique.clay
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
CJ Landy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dennis Walters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chuck Richardson
Mar 08, 2022 -

Tonique.clay responded

Great service. Love the videos showing the work done for the car. Didn’t utilize the shuttle this time but every other time we have and Dennis provides great service! Chuck is amazing every time we go, my husband looks forward to working with him. Well worth the hour drive!

March 07, 2022

Provided detailed explanation of service required and friendly atmosphere. Vehicle ready at the stated time. More

by UPSTATESF
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chuck Richardson
March 06, 2022

The service was completed timely, tha transportation to and from work while work was being done was great! More

by daveszary
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Laurie Barrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nancy Mieczkowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
CJ Landy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dennis Walters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cade Saba, Jeff Scott, Rick Medico, Chuck Richardson
March 06, 2022

DePaul is the most dishonest dealer ship I have ever done business with. I am glad my service is done with your dealership. It had done nothing but lie and cheat me out of services that I paid for from the s More

by BRIAN.CARLO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Depaula
March 06, 2022

I received good customer service. The service department were helpful and did a good. I was contacted what was need and she explain why the truck needed the extra parts and service. More

by Rhenton
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Laurie Barrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 05, 2022

A special thanks to Danielle Herrick for her friendly attitude and helpfulness. I was shocked the Airbag took so little time. Great service. Thanks again. More

by JPIERLE1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danielle Herrick, Service Advisor
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