Back

DePaula Chevrolet - Service Center

Albany, NY

4.1
2,184 Reviews

2,184 Reviews of DePaula Chevrolet - Service Center

Sort by
March 05, 2022

Traci is great! There were part delays which wasn’t Depaula’s fault. She kept me updated. More

by andreweston51
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Traci
March 05, 2022

Service was excellent, staff was very friendly and efficient. Waiting time was reasonable. Only negative is when booking the appointment you have to do it weeks in advance if you want to make it in ti More

by XLLLZLLLX
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I do not see their photo
March 05, 2022

Responsive, kind, attentive and thorough. Very pleased to have worked with them. Spencer was very helpful and professional More

by JH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Spencer
March 05, 2022

When I arrived at Depaula Chevrolet's service department I was greeted by Dennis Walters service manager and he was nice and understanding of my problem and took care of it admittedly so thank for what he d More

by DREWPMARCH
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Dennis Walters
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 04, 2022

Have been doing business with DePaula for many years and never have had a bad experience. They always are very friendly and always helpful and most of all fixed my problem right the first time, Will always More

by RNVFULLER
Recommend Dealer
Yes
Employees Worked With
Dennis Walters
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 03, 2022

Associates are always friendly and ready to help solve any problems. Vehicle done within timely manner. More

by K_STEMPEL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Laurie Barrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dario Arango
March 03, 2022

My first time to this dealer for service and I was completely satisfied by the friendliness and professionalism. The service rep, Alaahna solved the issue quickly and efficiently to my total satisfac More

by pwal46
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nazir Majid
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 03, 2022

They do a good job but the wait to check in was almost 45 minutes More

by MBROWN62369
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rick Medico
March 03, 2022

Friendly and attentive staff, clean facilities, able to work while waiting for my vehicle, flexible scheduling. Reasonable pricing and efforts to cover things under warranty. More

by jane.tsamardinos
Recommend Dealer
Yes
Employees Worked With
Laurie Barrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nancy Mieczkowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
CJ Landy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dennis Walters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cade Saba, Jeff Scott, Rick Medico, Chuck Richardson
March 03, 2022

Very pleasant and helpful with all my concerns and I am happy with the service More

by MAINMSINGH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Laurie Barrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nancy Mieczkowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
CJ Landy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dennis Walters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cade Saba, Jeff Scott, Rick Medico, Chuck Richardson
...
85
...