Back

DePaula Chevrolet - Service Center

Albany, NY

4.1
2,184 Reviews

2,184 Reviews of DePaula Chevrolet - Service Center

Sort by
February 20, 2022

Everyone always treat you nice and with respect. The waiting area is nice and comfortable ! More

by Auntju20
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danielle
February 20, 2022

Alanna was excellent as my service rep. She was very helpful and very accurate with the time estimate to complete my service. More

by TAXGUY6
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alanna Carpinello
February 20, 2022

They fix my truck did a great job thank you very much I’ll give them a five star rating More

by GREEK1263
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chuck Richardson
February 19, 2022

To sum it up, they were quick, efficient and helpful. I highly recommend their service to anyone. More

by Impr3ssmio
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I do not remember
February 19, 2022

Wonderful customer service. They provided a car wash with service. And most importantly they listen to my issues. More

by IWHITLINGAM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Laurie Barrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 19, 2022

Not honest with their service . got bunch of nonsense explanation about my vehicle issue.thanks More

by DAVEBACHA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Chuck Richardson
February 18, 2022

The advisors would never return calls. When I would call with questions I would constantly be told the advisor I was dealing with was leaving early for the day. I know I’m not the only cus More

by Irishguy173Irishguy173
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Dennis Walters
1.0
This rating includes all reviews, with more weight given to recent reviews.
February 18, 2022

They did a good job completing the work required and very efficiently. Very happy with the service More

by PHOGAN5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Laurie Barrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
CJ Landy
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 18, 2022

Was a walk-in for an oil change, and tire rotation. Gave me realistic wait times, and had me in and out before their competitors would even take me in. Highly recommend going to DePaula Chevrolet for a More

by Andrew L.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danielle Herrick
Feb 18, 2022 -

Andrew L. responded

Thank you!

February 18, 2022

The technician who changed my oil, did not tighten it properly. A few days after my oil change, my oil pressure light came on as well low oil level. I had to go under the truck and tighten the oil filter More

by HAILEYSDADDY
Recommend Dealer
No
Employees Worked With
Laurie Barrett
4.0
This rating includes all reviews, with more weight given to recent reviews.
...
90
...