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DePaula Ford
Albany, NY
4,990 Reviews
When drivers around Schenectady, Troy, and Rennselear are in the market for a new car, they know they can count on DePaula Ford. At our dealership in Albany, NY, you’ll find a tremendous inventory of new, used, and certified pre-owned Fords. So whether you’re looking for a daily commuter like the Ford Focus or a big work pickup like the Ford F-150, we’ve got what you want!
Unlike some dealerships, we’re also fully committed to serving your needs as a customer. This means ensuring you get a good deal on a car that fits into your budget, which is why we always have a rotating selection of new vehicles specials, as well as used vehicle specials on select models. Check out our different financing and lease options today, and get ahead of the game by applying for financing online!
There are a number of reasons that so many people around Saratoga and Colonie continue to trust DePaula Ford. Find out why by stepping into our dealership and seeing what we have to offer during our regular hours Monday through Saturday. It’s easy to find us off of I-90 at 799 Central Avenue in Albany, NY, right across from Hannaford Supermarket. If you have any questions before you come in, feel free to give us a call at (518) 375-2163 and we’ll be glad to help you out!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
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Showing 4,990 reviews
May 31, 2024
Very happy with sales department and service department has been great as well Expecting this to continue has been great as well Expecting this to continue More
by bcampbell7579
Verified Customer
May 30, 2024
John & Qasim provided the best purchase and finance experience I have had to date. They were friendly, professional and accommodating. Left the lot with a great vehicle, a payment within my range and experience I have had to date. They were friendly, professional and accommodating. Left the lot with a great vehicle, a payment within my range and a lasting impression that will have us return for any future purchases. More
by goldyfox02
May 30, 2024
John is a very reliable dealer, he is very hands on and is very honest. As a new buyer he is the best to talk with! is very honest. As a new buyer he is the best to talk with! More
by nia.maestre
May 30, 2024
People at service desk are very good at what they do. I think my bill was outrageous for what I had done I think my bill was outrageous for what I had done More
by REEDYWILLIAM
May 30, 2024
They are very friendly, professional, knowledgeable and welcoming. I enjoyed my visits with them always welcoming. I enjoyed my visits with them always More
by GLOINFAITH
May 28, 2024
I Had several issues with my vehicle…Lenny set up a service date and ordered all the parts needed…some were back ordered and he tracked the parts to have it done all at once…Thankfully it was covered u service date and ordered all the parts needed…some were back ordered and he tracked the parts to have it done all at once…Thankfully it was covered under my coverage and Lenny made the entire process simple…I’ve always had good Luck at Depaula and look to continue to have vehicle serviced there More
by Mackey12205ms5555
Employees Worked With
May 28, 2024
Always helpful it makes it very smooth Both the salesman and the financial side of it was very nice and helpful and the financial side of it was very nice and helpful More
by Susanjenna503
May 27, 2024
Lenny is always very clear, pleasant and keeps mee informed as the work progresses, what options there are etc. Check out is prompt and the people are pleasant. informed as the work progresses, what options there are etc. Check out is prompt and the people are pleasant. More
by bill.gail
Employees Worked With
May 26, 2024
Top Notch Service. .. Luis is the absolute best... Jay Newell is my Son-in-Law. also the Best .. Luis is the absolute best... Jay Newell is my Son-in-Law. also the Best More
by Jdono48503
Employees Worked With
May 26, 2024
I had a problem with the shifter stuck in reverse had the car towed to DePaula Ford where I purchased the vehicle in 2014 or 2015. A appointment was made to do recall for 12:00 but they took me in right away car towed to DePaula Ford where I purchased the vehicle in 2014 or 2015. A appointment was made to do recall for 12:00 but they took me in right away at 9:00. They were prompt and courteous. Hats off to DePaula Ford staff. More
by LINDAPIERCE309
