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DePaula Ford
Albany, NY
4,991 Reviews
When drivers around Schenectady, Troy, and Rennselear are in the market for a new car, they know they can count on DePaula Ford. At our dealership in Albany, NY, you’ll find a tremendous inventory of new, used, and certified pre-owned Fords. So whether you’re looking for a daily commuter like the Ford Focus or a big work pickup like the Ford F-150, we’ve got what you want!
Unlike some dealerships, we’re also fully committed to serving your needs as a customer. This means ensuring you get a good deal on a car that fits into your budget, which is why we always have a rotating selection of new vehicles specials, as well as used vehicle specials on select models. Check out our different financing and lease options today, and get ahead of the game by applying for financing online!
There are a number of reasons that so many people around Saratoga and Colonie continue to trust DePaula Ford. Find out why by stepping into our dealership and seeing what we have to offer during our regular hours Monday through Saturday. It’s easy to find us off of I-90 at 799 Central Avenue in Albany, NY, right across from Hannaford Supermarket. If you have any questions before you come in, feel free to give us a call at (518) 375-2163 and we’ll be glad to help you out!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
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Showing 4,991 reviews
May 26, 2024
I had a problem with the shifter stuck in reverse had the car towed to DePaula Ford where I purchased the vehicle in 2014 or 2015. A appointment was made to do recall for 12:00 but they took me in right away car towed to DePaula Ford where I purchased the vehicle in 2014 or 2015. A appointment was made to do recall for 12:00 but they took me in right away at 9:00. They were prompt and courteous. Hats off to DePaula Ford staff. More
by LINDAPIERCE309
Verified Customer
May 26, 2024
I called service stating I had to cancel my trip until my rusted leaking transmission lines were replaced. They took me in right away and did the repairs as well as a recall on my camera rusted leaking transmission lines were replaced. They took me in right away and did the repairs as well as a recall on my camera More
by reinard814
Employees Worked With
Jeff
May 25, 2024
I have been coming here for many years. Great customer service keeps me coming back. Everyone is kind, polite and very friendly. My salesman Haroon was the best. What a great salesm Great customer service keeps me coming back. Everyone is kind, polite and very friendly. My salesman Haroon was the best. What a great salesman. You are lucky to have him on your team. More
by BABYBLUEDEBRA
May 25, 2024
This was the best car buying experience we've ever had. Great staff and the transaction went smoothly! Great staff and the transaction went smoothly! More
by garnet0562
Employees Worked With
May 25, 2024
Always great service at DePaula. Lenny is a true professional. I trust them with all my service. Lenny is a true professional. I trust them with all my service. More
by rocketman1400
Employees Worked With
May 24, 2024
Great Customer Service, comfortable waiting room , I get all of my services done at DePaula Ford and will always all of my services done at DePaula Ford and will always More
by geraldhoke3
Employees Worked With
May 24, 2024
Been there twice. I will go back for basic stuff like oil change and tire rotation. I will go back for basic stuff like oil change and tire rotation. More
by GB
Employees Worked With
May 24, 2024
Luis was great, he took care of all my needs and kept me informed of the progress of the work being done on my car so I could make arrangements for pickup at completion. And all the empoyees I encountered a informed of the progress of the work being done on my car so I could make arrangements for pickup at completion. And all the empoyees I encountered at your facility were delightful More
by tedsoroka
Employees Worked With
May 23, 2024
Very excellent experience with Haroon,Jimmy,Tracy and Lisa they made the process go by smooth and answered any questions I had. definitely will recommend to everyone and will be buying my future vehicles Lisa they made the process go by smooth and answered any questions I had. definitely will recommend to everyone and will be buying my future vehicles with them! More
by dchristopher1016
May 23, 2024
The service was great. Louis was very friendly and professional. I was in and out in an hour or so. Louis was very friendly and professional. I was in and out in an hour or so. More
by b.salisbury
Employees Worked With
