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DePaula Ford
Albany, NY
4,992 Reviews
When drivers around Schenectady, Troy, and Rennselear are in the market for a new car, they know they can count on DePaula Ford. At our dealership in Albany, NY, you’ll find a tremendous inventory of new, used, and certified pre-owned Fords. So whether you’re looking for a daily commuter like the Ford Focus or a big work pickup like the Ford F-150, we’ve got what you want!
Unlike some dealerships, we’re also fully committed to serving your needs as a customer. This means ensuring you get a good deal on a car that fits into your budget, which is why we always have a rotating selection of new vehicles specials, as well as used vehicle specials on select models. Check out our different financing and lease options today, and get ahead of the game by applying for financing online!
There are a number of reasons that so many people around Saratoga and Colonie continue to trust DePaula Ford. Find out why by stepping into our dealership and seeing what we have to offer during our regular hours Monday through Saturday. It’s easy to find us off of I-90 at 799 Central Avenue in Albany, NY, right across from Hannaford Supermarket. If you have any questions before you come in, feel free to give us a call at (518) 375-2163 and we’ll be glad to help you out!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
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Showing 4,992 reviews
April 17, 2024
Excellent sales and service. We have purchased several vehicles from DePaula and also used their service department several times. Great customer service We have purchased several vehicles from DePaula and also used their service department several times. Great customer service More
by Ford2009
Verified Customer
April 17, 2024
Lenny was great. Personable and knowledgeable and not pushy. As for recommending the service center. I'll just say that so far, yes. That really comes down the road. Personable and knowledgeable and not pushy. As for recommending the service center. I'll just say that so far, yes. That really comes down the road. I have found that dealerships in general charge higher prices for service. Not to mention recommending service that might not be needed yet. So, we'll see. More
by khunabg
Employees Worked With
April 15, 2024
Very easy team to deal with and quick to make decisions. No old style car dealer games. Enjoyable transaction. No old style car dealer games. Enjoyable transaction. More
by tmj0
April 14, 2024
Colin was very attentive throughout the process. Will use him again when lease ends. Qasim in Finance was also very attentive even after signing paperwork. I am tickled to death with this Mach-E. Will use him again when lease ends. Qasim in Finance was also very attentive even after signing paperwork. I am tickled to death with this Mach-E. More
by golfruless54
Employees Worked With
April 14, 2024
Lenny is helpful as always! No surprises or feeling like I’m getting taken advantage of with DePaula. No surprises or feeling like I’m getting taken advantage of with DePaula. More
by jenn.mckeown16
April 14, 2024
Colin was great and professional. He was informative and had a positive attitude throughout the whole deal. Even when some of us were being difficult (; Thanks! He was informative and had a positive attitude throughout the whole deal. Even when some of us were being difficult (; Thanks! More
by kelsiemwright
Employees Worked With
April 13, 2024
Lenny is great! He’s very helpful and explains everything very clearly. Will be returning to him the next time I need something done for my car. He’s very helpful and explains everything very clearly. Will be returning to him the next time I need something done for my car. More
by bryanjterry1
Employees Worked With
April 13, 2024
Lenny was very nice to work with and helped expedite my service appointment so I could make my daughter's softball practice. service appointment so I could make my daughter's softball practice. More
by cmsmith0820
Employees Worked With
April 12, 2024
Ordered a Maverick. Everything went smooth. No surprises,no extra fees. In and out in a hour. Everything went smooth. No surprises,no extra fees. In and out in a hour. More
by billmac88
