Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
DePaula Ford
Albany, NY
4,887 Reviews
When drivers around Schenectady, Troy, and Rennselear are in the market for a new car, they know they can count on DePaula Ford. At our dealership in Albany, NY, you’ll find a tremendous inventory of new, used, and certified pre-owned Fords. So whether you’re looking for a daily commuter like the Ford Focus or a big work pickup like the Ford F-150, we’ve got what you want!
Unlike some dealerships, we’re also fully committed to serving your needs as a customer. This means ensuring you get a good deal on a car that fits into your budget, which is why we always have a rotating selection of new vehicles specials, as well as used vehicle specials on select models. Check out our different financing and lease options today, and get ahead of the game by applying for financing online!
There are a number of reasons that so many people around Saratoga and Colonie continue to trust DePaula Ford. Find out why by stepping into our dealership and seeing what we have to offer during our regular hours Monday through Saturday. It’s easy to find us off of I-90 at 799 Central Avenue in Albany, NY, right across from Hannaford Supermarket. If you have any questions before you come in, feel free to give us a call at (518) 375-2163 and we’ll be glad to help you out!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 4,887 reviews
February 23, 2024
Very quick, direct and thorough service even without an appointment! Will take my car to DePaula from now on. appointment! Will take my car to DePaula from now on. More
by Scottpatrick725
Verified Customer
February 22, 2024
The absolute worst customer service ever. I’ve used their service department multiple times for our daughter’s car and each time it’s next to impossible to get a straight answer, timely respo I’ve used their service department multiple times for our daughter’s car and each time it’s next to impossible to get a straight answer, timely response or anyone that seems to know what they’re doing. I have much better service from pep boys at 1/2 the price and people that actually seem to care about customer service. More
by casa1
Employees Worked With
Chance and Lisa
February 22, 2024
YOU SHOULD BE PROUD TO HAVE LENNY IN SERVICE ON YOUR TEAM. Service Dept. has improved in the 6 months keep up the great service. TEAM. Service Dept. has improved in the 6 months keep up the great service. More
by DSPRAGU1
February 22, 2024
Absolutely excellent! ! The service area was completely full and everyone moved along on their way quickly. ! The service area was completely full and everyone moved along on their way quickly. More
by susan.olekoski
February 22, 2024
All the people involved in the purchase of my new Ford Explorer helped make the experience flawless. Explorer helped make the experience flawless. More
by RAYPFATBOY
Employees Worked With
February 22, 2024
These guys made the process painless. We went there just to look but they gave me a better deal than I thought I would get. We went there just to look but they gave me a better deal than I thought I would get. More
by aherman211
February 21, 2024
Excellent Dealership and Service! I miss my coupons for oil changes please bring them back. I miss my coupons for oil changes please bring them back. More
by PUNCHBUG001
February 21, 2024
My second lease and Josh Halse makes it so easy. He's definitely a asset to Depaula Ford He's definitely a asset to Depaula Ford More
by rdelsign
February 21, 2024
Lenny was friendly and professional and went beyond his job duties to make our visit enjoyable job duties to make our visit enjoyable More
by PDIAMANTE
Employees Worked With
February 21, 2024
It was smooth and stress free. Clear details on what needed to be done and why. Very attentive Clear details on what needed to be done and why. Very attentive More
by bryantabigail7
