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DePaula Ford
Albany, NY
4,928 Reviews
When drivers around Schenectady, Troy, and Rennselear are in the market for a new car, they know they can count on DePaula Ford. At our dealership in Albany, NY, you’ll find a tremendous inventory of new, used, and certified pre-owned Fords. So whether you’re looking for a daily commuter like the Ford Focus or a big work pickup like the Ford F-150, we’ve got what you want!
Unlike some dealerships, we’re also fully committed to serving your needs as a customer. This means ensuring you get a good deal on a car that fits into your budget, which is why we always have a rotating selection of new vehicles specials, as well as used vehicle specials on select models. Check out our different financing and lease options today, and get ahead of the game by applying for financing online!
There are a number of reasons that so many people around Saratoga and Colonie continue to trust DePaula Ford. Find out why by stepping into our dealership and seeing what we have to offer during our regular hours Monday through Saturday. It’s easy to find us off of I-90 at 799 Central Avenue in Albany, NY, right across from Hannaford Supermarket. If you have any questions before you come in, feel free to give us a call at (518) 375-2163 and we’ll be glad to help you out!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
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Showing 4,928 reviews
March 05, 2024
Great service. Fast and efficient. I very much enjoyed my experience. John was very helpful. Fast and efficient. I very much enjoyed my experience. John was very helpful. More
by Patgphoto
Verified Customer
March 05, 2024
Josh was great and made the transaction quick and painless. I got exactly what I wanted for a trade in price wise and he got me in the price range I needed to be in. The reason it was four stars and painless. I got exactly what I wanted for a trade in price wise and he got me in the price range I needed to be in. The reason it was four stars and not five is for the following reasons: I was told that the oil was just changed, but when I checked the life AFTER the purchase was concluded, it stated the life of the oil had 71% remaining. I’m giving the benefit of the doubt on this one that it was change but the timer wasn’t reset. Either way, not a huge deal. I was told there would be a full tank of gas and there wasn’t. $50 worth of gas and we’re good. Not a huge deal. This is the biggest reason though. I live in Massachusetts. In order to get a sticker, the e-brake needs to function and stop the truck from moving, which I realized AFTER the sale was complete that the e-brake doesn’t work. I called Josh and he mentioned that he would be sending a mobile service unit to repair the e-brake, which is awesome since I didn’t know those were a thing! So due to the e-brake, they get 4 stars, but one the issue is fixed, the review will go up to 5 stars. I highly recommend DePaula Ford to anyone looking for a new or used vehicle! More
by scorp7514
March 05, 2024
Pleasant, professional a joy to deal with. I'll return Pleasant professional a joy to deal with. I'll return for future automobile purchases. I will recommend DePaula to all my friends. I'll return Pleasant professional a joy to deal with. I'll return for future automobile purchases. I will recommend DePaula to all my friends. More
by JUDDWORDEN
March 05, 2024
Very friendly and helpful and efficient ,thank you. Looking forward to another great visit at DePaula . Looking forward to another great visit at DePaula . More
by DANIELGUNVILLE
March 04, 2024
I was taken care of immediately. A snack while I waited for my car to get serviced. I had a hot chocolate and a delicious muffin when I got home I saw a video of my car being taken c A snack while I waited for my car to get serviced. I had a hot chocolate and a delicious muffin when I got home I saw a video of my car being taken care of. I like that a lot More
by CHRISPAG2020
March 03, 2024
Took my '03 excursion in for a long overdue transmission service. At close to 300,000 mile it needed to be replaced. Luis and the crew got me back on the road with it in about a week. Great bunch! service. At close to 300,000 mile it needed to be replaced. Luis and the crew got me back on the road with it in about a week. Great bunch! More
by RREINERS
March 03, 2024
Not happy with my gas mileage, but the service on my F - 150 was finished on time with no complaints. 150 was finished on time with no complaints. More
by jimbrizzellsr
Employees Worked With
March 03, 2024
My appointment went smoothly, everyone was courteous and concerned about my comfort and made sure the maintenance was completed in the shortest time necessary concerned about my comfort and made sure the maintenance was completed in the shortest time necessary More
by RAYPFATBOY
Employees Worked With
March 02, 2024
Great work good detail on reporting work done on car Good coffee and the danishes coffee and the danishes More
by Kevin
