
DePaula Ford
Albany, NY
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 4,982 reviews
I worked with Nick Antionette on the purchase of my F150. He was very informative. Found a small ding in one of the doors after taken possession. Called Nick right away and explained what I found. He was v He was very informative. Found a small ding in one of the doors after taken possession. Called Nick right away and explained what I found. He was very apologetic and let his manager, Jim Rosamino know.. they had me back in and had the issue fixed right away. It was a pleasure working with all the staff. More
I worked with Glenn Cummings to lease a new Ford F150. He was very easy to work with, absolutely no pressure and truly a nice guy. He was very well versed on the vehicle and could answer any question I ha He was very easy to work with, absolutely no pressure and truly a nice guy. He was very well versed on the vehicle and could answer any question I had, he even answered some ones I didn't think of. On delivery of my truck, he went through everything, even setting up my phone and apps. I also met Alan Powell and Jim Rosamino and they were just as great. So far, I would highly recommend DePaula Ford and Glenn Cummings. More
I had a very good experience with Nick Antionette. He was very helpful and communicative. He was very helpful and communicative. More
Was very pleased that they got my car in quickly and kept me informed about the service and let me know immediately when it was done me informed about the service and let me know immediately when it was done More
Depaula ford was fantastic! They were helpful and welcoming through the entire experience. All my questions were answered. Masood is awesome! They were helpful and welcoming through the entire experience. All my questions were answered. Masood is awesome! More
I used to get update videos, I didn't get one this time. Maybe it wasn't necessary for an oil change and tire rotation. The appointment took what seemed like a long time for an oil change, tire rotation, an Maybe it wasn't necessary for an oil change and tire rotation. The appointment took what seemed like a long time for an oil change, tire rotation, and a 30 minute repair for a recall. I could be wrong. Generally, pretty good. More
Dealership staff was considerate of my time & also thorough with my SUV's needs. Staff was friendly & polite. thorough with my SUV's needs. Staff was friendly & polite. More
I had a great experience working with Nick, who went above and beyond to help me purchase a vehicle from out of state. He handled all the extra steps required for registration in my state, making the pr above and beyond to help me purchase a vehicle from out of state. He handled all the extra steps required for registration in my state, making the process smooth and stress-free. On top of that, he was flexible and worked around my vacation schedule to ensure everything stayed on track—truly excellent service. More