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DePaula Ford
Albany, NY
4,887 Reviews
When drivers around Schenectady, Troy, and Rennselear are in the market for a new car, they know they can count on DePaula Ford. At our dealership in Albany, NY, you’ll find a tremendous inventory of new, used, and certified pre-owned Fords. So whether you’re looking for a daily commuter like the Ford Focus or a big work pickup like the Ford F-150, we’ve got what you want!
Unlike some dealerships, we’re also fully committed to serving your needs as a customer. This means ensuring you get a good deal on a car that fits into your budget, which is why we always have a rotating selection of new vehicles specials, as well as used vehicle specials on select models. Check out our different financing and lease options today, and get ahead of the game by applying for financing online!
There are a number of reasons that so many people around Saratoga and Colonie continue to trust DePaula Ford. Find out why by stepping into our dealership and seeing what we have to offer during our regular hours Monday through Saturday. It’s easy to find us off of I-90 at 799 Central Avenue in Albany, NY, right across from Hannaford Supermarket. If you have any questions before you come in, feel free to give us a call at (518) 375-2163 and we’ll be glad to help you out!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
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Showing 4,887 reviews
December 10, 2023
DePaula was very responsive to my problem with my Mach-e. It took two visits to resolve but that wasn’t DePaula’s fault. It took two visits to resolve but that wasn’t DePaula’s fault. More
by Susan
Verified Customer
December 08, 2023
The entire process was smooth from start to finish. Jason was very knowledgeable about the vehicles and was a pleasure to work with. Nick the delivery coordinator was also very knowledgeable and once I Jason was very knowledgeable about the vehicles and was a pleasure to work with. Nick the delivery coordinator was also very knowledgeable and once I purchased my car he walked me through all of the settings on the vehicle which was great. Qasim was also excellent when it came to purchasing the vehicle as well. Overall a great team and would recommend DePaula Ford! More
by RACHAEL
Employees Worked With
Other Employees :
Jason Rivers 5 stars, Nicholas Antoinette 5 stars
December 08, 2023
The team was quick and professional - it was a good experience and we will be back experience and we will be back More
by Deanna
Employees Worked With
December 08, 2023
Devin and Jim provided excellent service and went the extra mile throughout! Gave VIP treatment extra mile throughout! Gave VIP treatment More
by MARYMARIAINSOGNA
December 07, 2023
Professional and efficient, friendly and knowledgeable! We have already recommended this dealership to our friends! We have already recommended this dealership to our friends! More
by PHILJO08
December 07, 2023
I was very satisfied with my experience at Depaula Ford in Albany, New York. From the salesman, Haroon to the manager, Justin everyone was very helpful and happy to work our deal. I would have to say it wa in Albany, New York. From the salesman, Haroon to the manager, Justin everyone was very helpful and happy to work our deal. I would have to say it was one of my best experiences at a car dealer ship no high-pressure just worked out the details that would work for both. I wouldn’t think twice, I would definitely go back again someday. Thanks to Depaula Ford. I got me a newer vehicle and stayed in the budget. I was hoping to have. More
by rst.louis
Employees Worked With
Other Employees :
Huey Ali
December 06, 2023
Quick, efficient, great communication It was very easy to schedule my appointment. Everyone seemed knowledgeable and helped me understand what was going on with my vehicle. schedule my appointment. Everyone seemed knowledgeable and helped me understand what was going on with my vehicle. More
by John F
December 06, 2023
The person that picked up my vehicle was very nice and patient ..love how the work was done in a very professional speed patient ..love how the work was done in a very professional speed More
by Dashantesanders1203
December 05, 2023
Very helpful while finding the right car for me. Came up with a price that was right for me. Every one was very nice and helpful. Came up with a price that was right for me. Every one was very nice and helpful. More
by CINDYVV1978
December 04, 2023
Excellent customer service! I always get excellent customer service when I visit DePaula Ford service department on Central Avenue. Highly recommended! I always get excellent customer service when I visit DePaula Ford service department on Central Avenue. Highly recommended! More
by SUMMERBREEZE405
