DePaula Ford
Albany, NY
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
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Very quick and thorough service. Friendly people. Provided a nice loaner truck for convenience that was amazing. Friendly people. Provided a nice loaner truck for convenience that was amazing. More
Staff are pleasant, courteous, and helpful. Provided ride back and forth when my vehicle is under repair. I thank you for being so nice and knowledgeable about my vehicle condition. Provided ride back and forth when my vehicle is under repair. I thank you for being so nice and knowledgeable about my vehicle condition. More
Josh Halse and Ron Bissonette were excellent and exceeded all expectations. A+ customer service and professionalism. all expectations. A+ customer service and professionalism. More
I had a great experience! Tyler and Tracie were super efficient and went above and beyond to help me with the car buying process, thank you both ☺️ Tyler and Tracie were super efficient and went above and beyond to help me with the car buying process, thank you both ☺️ More
The people I worked with were wonderful, competent, upbeat and knowledgeable. I ended up with a vehicle that exceeded my expectations. I hope to enjoy it for a long time to come. upbeat and knowledgeable. I ended up with a vehicle that exceeded my expectations. I hope to enjoy it for a long time to come. More
We knew the exact car we wanted to see and about what we were willing to pay for it before arriving. Jay handed me off to Haroon, who was polite and fast to facilitate our needs (test driving the car, gett were willing to pay for it before arriving. Jay handed me off to Haroon, who was polite and fast to facilitate our needs (test driving the car, getting the trade-in appraised). We got the initial number and Jay sat down with us to talk turkey. I gave my target number, he met it, and we sealed the deal. Very straightforward without so many of the sales tactics I've come to expect during the process, which was in its sixth week (with as many dealerships involved) at that state. Would come back again. More
Excellent experience. Chance was friendly and courteous. The video sent by my repair tech was thorough and the information was presented in an easy to understand way with Chance was friendly and courteous. The video sent by my repair tech was thorough and the information was presented in an easy to understand way without me feeling like I was being talked down to. Same with Chance. He answered my follow up questions without making me feel stupid. All the work was done quickly and the car drives great. We'll be back for any other repairs or car puchases. More
Staff was very friendly and helpful of all my questions. Would buy from them again. Would buy from them again. More
Staff were helpful in shopping and purchasing process of new vehicle. Staff were also knowledgeable of products and financing options. new vehicle. Staff were also knowledgeable of products and financing options. More