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DePaula Ford
Albany, NY
4,991 Reviews
When drivers around Schenectady, Troy, and Rennselear are in the market for a new car, they know they can count on DePaula Ford. At our dealership in Albany, NY, you’ll find a tremendous inventory of new, used, and certified pre-owned Fords. So whether you’re looking for a daily commuter like the Ford Focus or a big work pickup like the Ford F-150, we’ve got what you want!
Unlike some dealerships, we’re also fully committed to serving your needs as a customer. This means ensuring you get a good deal on a car that fits into your budget, which is why we always have a rotating selection of new vehicles specials, as well as used vehicle specials on select models. Check out our different financing and lease options today, and get ahead of the game by applying for financing online!
There are a number of reasons that so many people around Saratoga and Colonie continue to trust DePaula Ford. Find out why by stepping into our dealership and seeing what we have to offer during our regular hours Monday through Saturday. It’s easy to find us off of I-90 at 799 Central Avenue in Albany, NY, right across from Hannaford Supermarket. If you have any questions before you come in, feel free to give us a call at (518) 375-2163 and we’ll be glad to help you out!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
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Showing 4,991 reviews
January 12, 2024
The inability to get a loaner vehicle so they can solve the problem once and for all has really soured me on ford trucks to the point where my next vehicle is probably not going to be a ford the problem once and for all has really soured me on ford trucks to the point where my next vehicle is probably not going to be a ford More
by yankeezpride
Verified CustomerEmployees Worked With
Jared... I'm frustrated that I've had to listen to the rear door ajar chime for a month and a half
January 12, 2024
Would not honor a $2500 warranty. Sold a warranty when I bought the car at depaula and the repair of a wheel hub and sensor was not honored. Sold a warranty when I bought the car at depaula and the repair of a wheel hub and sensor was not honored. More
by azafran2441
Employees Worked With
Service, would not honor a $2500 warranty
January 12, 2024
Luis is amazing. He is the reason i continue to bring my car to DePaula. He is the reason i continue to bring my car to DePaula. More
by kristina.gagnon1629
January 12, 2024
Lenny is the best Service was awesome. Lenny was very helpful from start to finish nothing but five star service. Lenny was very helpful from start to finish nothing but five star service. More
by Corcav
January 11, 2024
Very accommodating, clear explanation of service and what is covered. Lenny always tries to make you feel like a human and does his best. I would suggest Depaula have vehicles washed when finished for serv is covered. Lenny always tries to make you feel like a human and does his best. I would suggest Depaula have vehicles washed when finished for services above $100.00. More
by Gregg Mulgrew
January 11, 2024
Joshua was upfront and honest about the vehicle details and I was happy with the outcome. and I was happy with the outcome. More
by TRICOUNTYFIREEXT
Employees Worked With
January 09, 2024
Jayson was pleasant and easy to work with. Tracie made all the paperwork simple and answered all my questions in detail. Appreciate each of them. The car was test drive ready, clean and lef Tracie made all the paperwork simple and answered all my questions in detail. Appreciate each of them. The car was test drive ready, clean and left no doubt it was a worthy car to purchase! Cleaned and ready for pick up , test drive to ownership was less 5 hrs or less ! More
by John M
January 09, 2024
John was great to work with as was the rest of the dealership. They listened to our needs and accommodated everything we asked of them. dealership. They listened to our needs and accommodated everything we asked of them. More
by glamora
January 08, 2024
Nate was a great sales man he put us in a truck that fit us perfectly couldn't be happier us perfectly couldn't be happier More
by harrymartel9
