DePaula Ford

Excellent service. Kind person and explained everything that was needed and why. The videos were good too Kind person and explained everything that was needed and why. The videos were good too More

was informed of the entire process. Polite and courteous. Quiet waiting room while service was completed. Polite and courteous. Quiet waiting room while service was completed. More

I had a fantastic experience with the service department Chance came through for me a real professional Chance came through for me a real professional More

ya ya ya ya ya very good satisfied very satisfied great satisfied happy very happy don't ever want to write agin your service department was great very satisfied satisfied happy very happy don't ever want to write agin your service department was great very satisfied More

Excellent Service. Lenny was very informative and communicated with me every step of the way. This is why I come to DePaula because of great service and people. Great Lenny was very informative and communicated with me every step of the way. This is why I come to DePaula because of great service and people. Great job!! More

I’m happy in do business white DePaula Ford , they’re people you can trust people you can trust More

I purchased my certified ford explorer about a year ago. I drove less than 10k miles or which most are highway highway. During my very first service visit for an oil change I was told that I will need new I drove less than 10k miles or which most are highway highway. During my very first service visit for an oil change I was told that I will need new front and rear brakes as well as a fluid flush in the next 6 months due to my all my pads being around 3mm. not happy that within a year of purchase and around 10k I ready will need to spend $1700 for new brakes and fluid. makes me think the brakes probably should have been replaced before I purchased. More

This is my new dealership to shop staff are a pleasure to talk with and deal on New or used Cars and the Service shop is also awesome especially Chance he always goes above and beyond definitely sticking to talk with and deal on New or used Cars and the Service shop is also awesome especially Chance he always goes above and beyond definitely sticking to Depaula Ford !!!!!!! More

I was totally satisfied with the way the whole department worked to get me into my new truck in a short time. Even when I ended up with unexpected issues with my trade in. worked to get me into my new truck in a short time. Even when I ended up with unexpected issues with my trade in. More

I was looking for a specific Model Vehicle, a 2022 Infinity XC80 Sensory AWD, and Depaula Ford came up as having one. I inquired online through cars.com and received a call from Amy not more than 30 Infinity XC80 Sensory AWD, and Depaula Ford came up as having one. I inquired online through cars.com and received a call from Amy not more than 30 minutes later. I then Spoke with Jim to speak about the car, work the credit apps, and talk pricing. I was then handed off to John Fulgan. John handled everything from then on out and was an absolute pleasure to work with, he even went in and walked the car documenting any scratches that it had then had them buffed out before my arrival. I was traveling in from out of state and we worked a deal for the very next day. The Vehicle was as expected and the entire buying process was the simplest and most streamlined I have yet to experience. Will do the 100-mile drive back to this dealer when I need another Vehicle. They are top-rated in my book. Steve Jarrell More