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DePaula Ford
Albany, NY
4,881 Reviews
When drivers around Schenectady, Troy, and Rennselear are in the market for a new car, they know they can count on DePaula Ford. At our dealership in Albany, NY, you’ll find a tremendous inventory of new, used, and certified pre-owned Fords. So whether you’re looking for a daily commuter like the Ford Focus or a big work pickup like the Ford F-150, we’ve got what you want!
Unlike some dealerships, we’re also fully committed to serving your needs as a customer. This means ensuring you get a good deal on a car that fits into your budget, which is why we always have a rotating selection of new vehicles specials, as well as used vehicle specials on select models. Check out our different financing and lease options today, and get ahead of the game by applying for financing online!
There are a number of reasons that so many people around Saratoga and Colonie continue to trust DePaula Ford. Find out why by stepping into our dealership and seeing what we have to offer during our regular hours Monday through Saturday. It’s easy to find us off of I-90 at 799 Central Avenue in Albany, NY, right across from Hannaford Supermarket. If you have any questions before you come in, feel free to give us a call at (518) 375-2163 and we’ll be glad to help you out!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
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Showing 4,881 reviews
October 26, 2023
Service manager Justin always takes good care of me Lenny Farner always great at the service desk and I have a lot of trust in it technicians there good people even when checking out always nice to see the l Farner always great at the service desk and I have a lot of trust in it technicians there good people even when checking out always nice to see the ladies in the office they do a very good job for me that's why I go there I have trust in them so I give them good loyalty as a customer More
by ENVIROCHEM13
Verified Customer
October 26, 2023
Truck and transit were delivered on time and professional through the whole process, Would highly recommend buying from this dealership through the whole process, Would highly recommend buying from this dealership More
by david.jones1
Employees Worked With
October 26, 2023
We were treated nicely by everyone and they found a car that matched our desires at another dealer and arranged for us to purchase it. that matched our desires at another dealer and arranged for us to purchase it. More
by stevefredericks1
October 24, 2023
Absolutely 5 star customer service! Shu and Q far exceeded my expectations and were 100% better than their competitors! I will refer as many people that I can to them and I will nev Shu and Q far exceeded my expectations and were 100% better than their competitors! I will refer as many people that I can to them and I will never go anywhere else! Thank you, Shu and Q!!! More
by rnelson3s
October 24, 2023
Extremely helpful and professional. We got I feel a good deal and trade. Would only suggest that warranty options were discussed/priced earlier in the sale process. We got I feel a good deal and trade. Would only suggest that warranty options were discussed/priced earlier in the sale process. More
by jwyldjr
October 23, 2023
I brought my explorer in for a problem with the heat. Chance from the service department was very helpful. I wasn’t sure if my warranty would cover the problem but Chance was able research it for me and Chance from the service department was very helpful. I wasn’t sure if my warranty would cover the problem but Chance was able research it for me and it was totally covered under warranty. I was very pleased with the work performed and all the help that Chance was able to provide to me. More
by Rschrim311
Employees Worked With
Chance
October 23, 2023
Fast friendly service. Work done on time. All services explained and updates provided. Very professional staff. Work done on time. All services explained and updates provided. Very professional staff. More
by mardonm
Employees Worked With
October 23, 2023
Was treated with respect and never pushed to make a decision and was given time and space to make a decision about my purchase. Efficient method for digital paperwork. I would def. return when it's ti decision and was given time and space to make a decision about my purchase. Efficient method for digital paperwork. I would def. return when it's time to get my next car! More
by brooke.storti
October 22, 2023
Very professional! Was a great experience! I have no complaints about the service I received. Was a great experience! I have no complaints about the service I received. More
by nteriele
Employees Worked With
October 21, 2023
The most wonderful experience. I encourage anyone everyone to go there. If you need a vehicle. I encourage anyone everyone to go there. If you need a vehicle. More
by bejairagnauth
Employees Worked With
Other Employees :
Also the finance manager. Yusuf What's an excellent experience with him?, Huey Ali
