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DePaula Ford
Albany, NY
4,883 Reviews
When drivers around Schenectady, Troy, and Rennselear are in the market for a new car, they know they can count on DePaula Ford. At our dealership in Albany, NY, you’ll find a tremendous inventory of new, used, and certified pre-owned Fords. So whether you’re looking for a daily commuter like the Ford Focus or a big work pickup like the Ford F-150, we’ve got what you want!
Unlike some dealerships, we’re also fully committed to serving your needs as a customer. This means ensuring you get a good deal on a car that fits into your budget, which is why we always have a rotating selection of new vehicles specials, as well as used vehicle specials on select models. Check out our different financing and lease options today, and get ahead of the game by applying for financing online!
There are a number of reasons that so many people around Saratoga and Colonie continue to trust DePaula Ford. Find out why by stepping into our dealership and seeing what we have to offer during our regular hours Monday through Saturday. It’s easy to find us off of I-90 at 799 Central Avenue in Albany, NY, right across from Hannaford Supermarket. If you have any questions before you come in, feel free to give us a call at (518) 375-2163 and we’ll be glad to help you out!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
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Showing 4,883 reviews
August 23, 2023
Left my daughters car for a coolant flush and check. To my surprise they completed the 2 recalls that had just come out already. I did not even have to ask. Awesome job to the service dept. To my surprise they completed the 2 recalls that had just come out already. I did not even have to ask. Awesome job to the service dept. More
by james.weidman
Verified Customer
August 22, 2023
The guys are friendly and knowledgeable. I worked with Chance and Jason. Although they seem to be short staffed, they were able to repair my 2010 Explorer which seems to be running much b I worked with Chance and Jason. Although they seem to be short staffed, they were able to repair my 2010 Explorer which seems to be running much better. (Fingers crossed). More
by kiewilliams
August 21, 2023
Great service warm and fuzzy waitting room. I feel very comfortable having my car serviced here I feel very comfortable having my car serviced here More
by WLDAVID1667
August 21, 2023
every transaction with the sales dept has been top notch. I will go back when I need another vehicle I will go back when I need another vehicle More
by dirktdiamond
August 20, 2023
Easy to make an appointment. Car was serviced quickly and on time. Luis was great to work with. Car was serviced quickly and on time. Luis was great to work with. More
by LORI34
August 20, 2023
Lenny was great he kept me informed about my vehicle and he let me know that I needed to replace my timing belt on scale 1-10 I give Lenny a 10 thanks mbacon he let me know that I needed to replace my timing belt on scale 1-10 I give Lenny a 10 thanks mbacon More
by MBACON2017
August 19, 2023
It took hours for them to find out why check engine light was on. No one came to talk to me from 7:45 am 1 pm and this was after I waved staff down. Your staff is very friendly, which makes complaining un was on. No one came to talk to me from 7:45 am 1 pm and this was after I waved staff down. Your staff is very friendly, which makes complaining uncomfortable. But someone should have talked to me before 4 hours. So therefore it stays at 1 star. More
by Carolinemt201417
Employees Worked With
Can't remember
August 19, 2023
Haroon was very knowledgeable of the features of the Ford Escape. He is also very polite and respectful of my needs. All the employees that I dealt with were polite and knowledgeable of the Ford products and Escape. He is also very polite and respectful of my needs. All the employees that I dealt with were polite and knowledgeable of the Ford products and policy's. More
by scgolfer2
August 18, 2023
It was a real pleasure doing business with DePaula ford. In fact was much easier then dealing with my local Ford dealers. Would definitely consider buying another car from them in the future. In fact was much easier then dealing with my local Ford dealers. Would definitely consider buying another car from them in the future. More
by Bn3043
Employees Worked With
