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DePaula Ford
Albany, NY
4,887 Reviews
When drivers around Schenectady, Troy, and Rennselear are in the market for a new car, they know they can count on DePaula Ford. At our dealership in Albany, NY, you’ll find a tremendous inventory of new, used, and certified pre-owned Fords. So whether you’re looking for a daily commuter like the Ford Focus or a big work pickup like the Ford F-150, we’ve got what you want!
Unlike some dealerships, we’re also fully committed to serving your needs as a customer. This means ensuring you get a good deal on a car that fits into your budget, which is why we always have a rotating selection of new vehicles specials, as well as used vehicle specials on select models. Check out our different financing and lease options today, and get ahead of the game by applying for financing online!
There are a number of reasons that so many people around Saratoga and Colonie continue to trust DePaula Ford. Find out why by stepping into our dealership and seeing what we have to offer during our regular hours Monday through Saturday. It’s easy to find us off of I-90 at 799 Central Avenue in Albany, NY, right across from Hannaford Supermarket. If you have any questions before you come in, feel free to give us a call at (518) 375-2163 and we’ll be glad to help you out!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
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Showing 4,887 reviews
August 02, 2023
I found all the employees at Depaula are courteous, professional, and pleasant. they all tried to make me fell comfortable through out the process. professional, and pleasant. they all tried to make me fell comfortable through out the process. More
by scgolfer2
Verified Customer
July 31, 2023
Unable to diagnose and repair an issue that took me 10 minutes to find the solution online. Also found out that at least thousands of people are having the same issue with this model and adjacent rage of minutes to find the solution online. Also found out that at least thousands of people are having the same issue with this model and adjacent rage of years. It made me decide agains purchasing the Bronco AB. More
by Dfdelbasto
Employees Worked With
Will not disclose
July 31, 2023
Lenny was absolutely fantastic! The only negative about the experience was that the woman who set up my appointment on the phone said it would be a 6 hour job. So I had arranged a The only negative about the experience was that the woman who set up my appointment on the phone said it would be a 6 hour job. So I had arranged a ride home from someone which was an inconvenience. Upon arriving for the appointment I was told it would take under 1 hour. It actually took 45 minutes. That was wonderful- but clearly the 6 hour quote was completely incorrect and caused an inconvenience to the person who had come with me for a ride - which was unnecessary. Stuff happens and Lenny took such good care of us that I wouldn’t hesitate to use this dealership again for service. More
by Ahuntergatherer
Employees Worked With
July 30, 2023
They found me the exact car I wanted at a price I was comfortable with. Everyone was helpful, understanding and great to work with. comfortable with. Everyone was helpful, understanding and great to work with. More
by mr.mcgraw
July 30, 2023
Everyone was very friendly and helpful! I am very happy with my lease and look forward to doing more business with them! I am very happy with my lease and look forward to doing more business with them! More
by bmcc19
July 30, 2023
Pleasure to do business with. No pushy sales tactics. Definitely will be returning for my next vehicle No pushy sales tactics. Definitely will be returning for my next vehicle More
by m969jones
July 29, 2023
They were pleasant to talk to and treated my concerns as a priority both professionally and personally. Never had this experience with any other dealership I have worked with. a priority both professionally and personally. Never had this experience with any other dealership I have worked with. More
by theresa.daniels10
July 29, 2023
I ABSOLUTELY love this dealership! ! They made my lifelong dream come true!! Thank you !!! Tracy is AWESOME!! Can you please give her a raise? She definitely deserves every penny ! They made my lifelong dream come true!! Thank you !!! Tracy is AWESOME!! Can you please give her a raise? She definitely deserves every penny she gets!! Thank you Tracy! More
by dadofwaz
July 29, 2023
Worst service or purchase on a car. They had my car three weeks to fix a heated seat element. The first two weeks they never even called to update me. Lastly, when I picked up the car t They had my car three weeks to fix a heated seat element. The first two weeks they never even called to update me. Lastly, when I picked up the car the seat was broken and had to come back. Just a mess. More
by Ahadleigh
