Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
DePaula Ford
Albany, NY
5,047 Reviews
When drivers around Schenectady, Troy, and Rennselear are in the market for a new car, they know they can count on DePaula Ford. At our dealership in Albany, NY, you’ll find a tremendous inventory of new, used, and certified pre-owned Fords. So whether you’re looking for a daily commuter like the Ford Focus or a big work pickup like the Ford F-150, we’ve got what you want!
Unlike some dealerships, we’re also fully committed to serving your needs as a customer. This means ensuring you get a good deal on a car that fits into your budget, which is why we always have a rotating selection of new vehicles specials, as well as used vehicle specials on select models. Check out our different financing and lease options today, and get ahead of the game by applying for financing online!
There are a number of reasons that so many people around Saratoga and Colonie continue to trust DePaula Ford. Find out why by stepping into our dealership and seeing what we have to offer during our regular hours Monday through Saturday. It’s easy to find us off of I-90 at 799 Central Avenue in Albany, NY, right across from Hannaford Supermarket. If you have any questions before you come in, feel free to give us a call at (518) 375-2163 and we’ll be glad to help you out!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 5,047 reviews
July 14, 2023
Excellent service from our sales representative and finance manager. The whole process was simple and well explained. finance manager. The whole process was simple and well explained. More
by Austin
Verified CustomerEmployees Worked With
July 14, 2023
Great communication and follow thru from front desk to salesperson thru to financing dept. Please with my purchase. Great customer service from Q and Josh went above and beyond my expectations. Thank you. salesperson thru to financing dept. Please with my purchase. Great customer service from Q and Josh went above and beyond my expectations. Thank you. More
by Gayle.Fitzgerald
July 13, 2023
Lenny is the best service advisor great asset to your dealership 5 star services a plus dealership 5 star services a plus More
by JERRYGUNDLACH549
Employees Worked With
July 13, 2023
Great experience, first time I ever had a service on a newer vehicle will definitely be Back. Great service newer vehicle will definitely be Back. Great service More
by scott.simpson0
July 13, 2023
Devin and Tracie were great to work with. I would highly recommend them to anyone in the market for a vehicle. I would highly recommend them to anyone in the market for a vehicle. More
by agostalia02
July 12, 2023
They always come through when I need them. Each time I come for service they give me more than I ask for. Each time I come for service they give me more than I ask for. More
by ZIM4036
July 12, 2023
Excellent , the people employed there that we dealt with very helpful & knowledgeable. Service man Lenny went out of his way to help me . Michael Hensel hands down knows his stuff. Josh is a great sales re very helpful & knowledgeable. Service man Lenny went out of his way to help me . Michael Hensel hands down knows his stuff. Josh is a great sales rep , we are long time customers of his . I would like to mention , that I don’ t feel that we were walked thru all of the aspects of the car . More
by generalk765
Employees Worked With
Other Employees :
Michael Hensel , Hunter Taylor
July 11, 2023
Start to finish was no nonsense. The dealership was willing to listen to my thoughts, and brought out cars immediately I could test drive. Salesman was professional and low key. The dealership was willing to listen to my thoughts, and brought out cars immediately I could test drive. Salesman was professional and low key. More
by Living on the Edge
July 10, 2023
This dealership is always very helpful and very timely in getting my vehicle in and doing an excellent job as well as letting me know what recommendations they have getting my vehicle in and doing an excellent job as well as letting me know what recommendations they have More
by Atm1014
July 10, 2023
We had a great experience with DePaula once again. Glenn Cummings and Allen Powell could not have been more professional and courageous throughout the entire process. Hunter was very helpful and info Glenn Cummings and Allen Powell could not have been more professional and courageous throughout the entire process. Hunter was very helpful and informative when showing us the features of our new F150! More
by Ford2009
