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DePaula Ford
Albany, NY
4,991 Reviews
When drivers around Schenectady, Troy, and Rennselear are in the market for a new car, they know they can count on DePaula Ford. At our dealership in Albany, NY, you’ll find a tremendous inventory of new, used, and certified pre-owned Fords. So whether you’re looking for a daily commuter like the Ford Focus or a big work pickup like the Ford F-150, we’ve got what you want!
Unlike some dealerships, we’re also fully committed to serving your needs as a customer. This means ensuring you get a good deal on a car that fits into your budget, which is why we always have a rotating selection of new vehicles specials, as well as used vehicle specials on select models. Check out our different financing and lease options today, and get ahead of the game by applying for financing online!
There are a number of reasons that so many people around Saratoga and Colonie continue to trust DePaula Ford. Find out why by stepping into our dealership and seeing what we have to offer during our regular hours Monday through Saturday. It’s easy to find us off of I-90 at 799 Central Avenue in Albany, NY, right across from Hannaford Supermarket. If you have any questions before you come in, feel free to give us a call at (518) 375-2163 and we’ll be glad to help you out!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
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Showing 4,991 reviews
October 29, 2022
Great experience! ! Thank you, we will be back for our next oil change sooner then later ! Thank you, we will be back for our next oil change sooner then later More
by julie.adams1983
Verified Customer
October 29, 2022
Excellent customer service. Was able to get an appointment right away. Easy to schedule and convienient Was able to get an appointment right away. Easy to schedule and convienient More
by rkong82
October 29, 2022
Great service department. Work was done properly and on time. Friendly and efficient staff. Kept informed along the way. Work was done properly and on time. Friendly and efficient staff. Kept informed along the way. More
by Mark
October 29, 2022
This dealership’s service stinks. They don’t call back & are impossible to get answers from. I will be sure to tell everyone I know not to use this dealer under any circumstances. They don’t call back & are impossible to get answers from. I will be sure to tell everyone I know not to use this dealer under any circumstances. More
by Kwolberg
October 29, 2022
Guess it ok. But I’m from the Adirondacks and the prices were out of this world! I can’t believe that it would cost over $600 for a break job b! That’s just unre But I’m from the Adirondacks and the prices were out of this world! I can’t believe that it would cost over $600 for a break job b! That’s just unreasonable!! Sorry!! Just plain crazy! Tks! More
by dawnscalzo57
October 29, 2022
Always friendly courteous service. Service Dept is great. Always timely and keeps customers notified and gives detailed information. Service Dept is great. Always timely and keeps customers notified and gives detailed information. More
by mardonm
October 28, 2022
Good experience. Good customer service. Fast response. Vehicle is good as new. I would use again. Good customer service. Fast response. Vehicle is good as new. I would use again. More
by Toddlansley
October 28, 2022
Have worked with David in the service department before. He presents himself in a exceptionally professional manner and I've always had good experiences with him. He presents himself in a exceptionally professional manner and I've always had good experiences with him. More
by C-CACCIOTTI
Employees Worked With
David
October 28, 2022
They are very efficient, and timely when they tell you something it is very accurate. something it is very accurate. More
by P.dame1121
October 27, 2022
Service department was professional and had the work completed in a timely manner. Would definitely refer this dealership to others! completed in a timely manner. Would definitely refer this dealership to others! More
by Mdaigle3
