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DePaula Ford
Albany, NY
4,911 Reviews
When drivers around Schenectady, Troy, and Rennselear are in the market for a new car, they know they can count on DePaula Ford. At our dealership in Albany, NY, you’ll find a tremendous inventory of new, used, and certified pre-owned Fords. So whether you’re looking for a daily commuter like the Ford Focus or a big work pickup like the Ford F-150, we’ve got what you want!
Unlike some dealerships, we’re also fully committed to serving your needs as a customer. This means ensuring you get a good deal on a car that fits into your budget, which is why we always have a rotating selection of new vehicles specials, as well as used vehicle specials on select models. Check out our different financing and lease options today, and get ahead of the game by applying for financing online!
There are a number of reasons that so many people around Saratoga and Colonie continue to trust DePaula Ford. Find out why by stepping into our dealership and seeing what we have to offer during our regular hours Monday through Saturday. It’s easy to find us off of I-90 at 799 Central Avenue in Albany, NY, right across from Hannaford Supermarket. If you have any questions before you come in, feel free to give us a call at (518) 375-2163 and we’ll be glad to help you out!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
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Showing 4,911 reviews
September 30, 2022
I was very pleased with the way my service was handled. Chance immediately assisted me as I arrived. He has shown me the utmost respect and speedy service I would expect. I enjoy going to DePaula Ford for Chance immediately assisted me as I arrived. He has shown me the utmost respect and speedy service I would expect. I enjoy going to DePaula Ford for the employees that work there. Chance and Alex (shuttle) have always gone above and beyond. Thank you so much to the both of you. More
by eminy316
Verified CustomerEmployees Worked With
Chance in service and Alex for the shuttle
September 30, 2022
John made the experience of getting my car so easy and stress free! It was a great system all together! stress free! It was a great system all together! More
by hanbur115
Employees Worked With
September 30, 2022
Awful service false promises, no communication and multiple lies I would never recommend to anyone multiple lies I would never recommend to anyone More
by Taylor88
Employees Worked With
Other Employees :
Jay Yudzevich, Ron Bissonette, Huey Ali
September 30, 2022
John was incredibly helpful, personable and a pleasure to work with while trading in our current car and upgrading to a Ford Explorer. He was able to help us get everything we wanted and more while respectin work with while trading in our current car and upgrading to a Ford Explorer. He was able to help us get everything we wanted and more while respecting our budget and situation. We will be highly recommending John and DePaula Ford to our friends and family! More
by alaina.krueger13
September 29, 2022
Friendly service , quick to get things done as far as paper work and finance goes, the wait was long but out of their control. I would just suggest when someone is waiting for vehicle delivery that longe paper work and finance goes, the wait was long but out of their control. I would just suggest when someone is waiting for vehicle delivery that longer than what was thought just a little more communication More
by sfarrell1
September 29, 2022
My car was brought in for a water pump replacement. It took 3 months and 3 service managers. Got it back finally and the car had oil or some sort of fluid throughout the interior stained into the seats It took 3 months and 3 service managers. Got it back finally and the car had oil or some sort of fluid throughout the interior stained into the seats. From the day it's been back it's leaked fluids onto the driveway. Check engine light is back on. Bringing to a new Ford dealer. Terrible communication, and obviously wasn't fixed correctly. More
by Mill3232
September 29, 2022
Josh halse was fantastic and so was the finance lady. In and out fast. Great customer service so far! In and out fast. Great customer service so far! More
by Kherchenroder
September 28, 2022
Chance was able to get my car in and fixed in a timely manner when I did not have an appointment. Very professional and courteous. Appreciate his efforts to have the car fixed quickly. manner when I did not have an appointment. Very professional and courteous. Appreciate his efforts to have the car fixed quickly. More
by Muthpeter50
Employees Worked With
Chance Guild
September 28, 2022
Josh halse was very professional. Good to deal with and direct deal with and direct Good to deal with and direct deal with and direct More
by krugerconcrete
Employees Worked With
