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DePaula Ford
Albany, NY
4,992 Reviews
When drivers around Schenectady, Troy, and Rennselear are in the market for a new car, they know they can count on DePaula Ford. At our dealership in Albany, NY, you’ll find a tremendous inventory of new, used, and certified pre-owned Fords. So whether you’re looking for a daily commuter like the Ford Focus or a big work pickup like the Ford F-150, we’ve got what you want!
Unlike some dealerships, we’re also fully committed to serving your needs as a customer. This means ensuring you get a good deal on a car that fits into your budget, which is why we always have a rotating selection of new vehicles specials, as well as used vehicle specials on select models. Check out our different financing and lease options today, and get ahead of the game by applying for financing online!
There are a number of reasons that so many people around Saratoga and Colonie continue to trust DePaula Ford. Find out why by stepping into our dealership and seeing what we have to offer during our regular hours Monday through Saturday. It’s easy to find us off of I-90 at 799 Central Avenue in Albany, NY, right across from Hannaford Supermarket. If you have any questions before you come in, feel free to give us a call at (518) 375-2163 and we’ll be glad to help you out!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
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Showing 4,992 reviews
Verified Customer
October 20, 2022
My buying experience at DePaula was quite relaxed and pleasurable. Marc Arvilla made the whole experience very easy. It was a pleasure doing business with him. Qasim was also quite knowledgeable and a pleasurable. Marc Arvilla made the whole experience very easy. It was a pleasure doing business with him. Qasim was also quite knowledgeable and a pleasure to meet and do business with. More
by maggiemae63
October 19, 2022
Great customer service, great sales staff, will have you in and out if necessary without any games or headaches! I highly recommend Josh H. in sales, he will go the extra mile for you and get you into the b in and out if necessary without any games or headaches! I highly recommend Josh H. in sales, he will go the extra mile for you and get you into the best deal possible! More
by sblaise69
October 19, 2022
Very pleasant experience. . Harold and dick corbett are AWESOME!!!very professional and competent.. will definitely refer others there . Harold and dick corbett are AWESOME!!!very professional and competent.. will definitely refer others there More
by corbete
Employees Worked With
Harold and Richard Corbett
October 19, 2022
Very thorough throughout the entire buying process, answering all the questions I had. They were very helpful in the delivery process, explaining all the technology within the vehicle. answering all the questions I had. They were very helpful in the delivery process, explaining all the technology within the vehicle. More
by baburke
Employees Worked With
Other Employees :
Nicholas Chromik, delivery coordinator
October 18, 2022
The process was a bit too long. Too many people involved which makes the process longer. Too many people involved which makes the process longer. More
by jdqueen218
October 16, 2022
Very good took care of me . .gave me in writing what need attention next also check levels of fluid I. Car. .gave me in writing what need attention next also check levels of fluid I. Car. More
by Sarah Thomas
Employees Worked With
October 15, 2022
Was disappointed with the level of detail to service. I was sent home with a car that was missing a air filter and air intake hoses were disconnected. No quality checks were done. I was sent home with a car that was missing a air filter and air intake hoses were disconnected. No quality checks were done. More
by Chris Murphy
Employees Worked With
October 15, 2022
Things that depaula could control and didn’t would be being honest about part arrival I was told parts on National back order. Then two days later when I had to call and get my own updates was never reac being honest about part arrival I was told parts on National back order. Then two days later when I had to call and get my own updates was never reached out more than the initial phone call I was told by someone else that the part came in and was damaged in your garage and now it was in paint being repaired to fix the damage is that the garage closed I’m loading the parts but I picked up car spare tire it was not replaced back in the holster so I had to take everything out of the car to release the trunk hatch and placed the spare tire where it belongs along with the jack otherwise there was a loud rattling noises this is my third car was Chevrolet and I would not recommend returning to DePaula. Told family to use local Chevy dealerships very minimal cars/trucks available and basic service and kindness hard to come bye More
by Cll012334
Employees Worked With
Michaela, Chris, Ron Bissonette
