
DePaula Ford
Albany, NY
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
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Showing 4,917 reviews
Glenn and the Depaula team made buying this Vehicle and extremely pleasurable experience. Truly seasoned team extremely pleasurable experience. Truly seasoned team More
Able to do all I needed in 1 visit . Timely visit. The coffee was good Timely visit. The coffee was good More
My time there was quick and painless. Fast friendly and orderly. I was very happy. And the vanilla cappuccino is delicious and free Fast friendly and orderly. I was very happy. And the vanilla cappuccino is delicious and free More
The service Manager was very abrupt and short on the phone. Not courteous or professional. I took my van elsewhere to service. The gentlemen that was over in the actual area for service was very nice. phone. Not courteous or professional. I took my van elsewhere to service. The gentlemen that was over in the actual area for service was very nice. More
The manager squeezed me in to change a headlight. Very expensive at that! Jeremy the service tech was very pleasant and patient getting the bulb out and replacing iy Very expensive at that! Jeremy the service tech was very pleasant and patient getting the bulb out and replacing iy More
I went to the Mazda dealership in Albany looking for a used car. I was approved for a loan from my bank. I was helped by Jeffrey Jenkins. He was very professional and didn’t pressure me into buyin used car. I was approved for a loan from my bank. I was helped by Jeffrey Jenkins. He was very professional and didn’t pressure me into buying a car. He knew I did my homework and worked with me to get the best deal possible. Thank you Mr. Jenkins and DePaula Mazda Dealership for a wonderful experience. More
My experience has been that very positive. Sales staff are welcoming and not afraid to reach out to their co-workers to assist a customer with meeting their vision. From start to completion, I Sales staff are welcoming and not afraid to reach out to their co-workers to assist a customer with meeting their vision. From start to completion, I was impressed and will be sharing my experience with others. More
Outstanding customer service from start to finish. No games, just straight numbers. They clearly value your time, and everyone there was nice and professional. Nate was outstanding - he knows the way No games, just straight numbers. They clearly value your time, and everyone there was nice and professional. Nate was outstanding - he knows the way car buying should be. More
Super friendly and nice. Fred was great and helped me with the car search and I found one that I fell in love with. Fred was great and helped me with the car search and I found one that I fell in love with. More
Mikayla Boutrus was so professional and such a pleasure to do business with. My husband and I are so impressed with her knowledge of the cars. We didn’t feel pressured at all. to do business with. My husband and I are so impressed with her knowledge of the cars. We didn’t feel pressured at all. More