
DePaula Ford
Albany, NY
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 4,881 reviews
Recommended by a friend. Found the vehicle we wanted on the website and were able to purchase the next day! Super sales department; flexible and went the extra mile! We live Found the vehicle we wanted on the website and were able to purchase the next day! Super sales department; flexible and went the extra mile! We live in a small town and felt like DePaula Ford had that small town, close-knit feel within a large dealership. More
My service was a nys inspection and a 25000 mile check. The service department is very efficient The service department is very efficient More
Highly recommend. Easy to schedule. Quick drop off and pick up. Very convenient around schedule Easy to schedule. Quick drop off and pick up. Very convenient around schedule More
They care about making the customer happy! And making sure we get a good deal!! And making sure we get a good deal!! More
DePaula was the third dealership in the area that I visited. They by far were the best dealership. Everyone I dealt with was great! I would recommend DePaula to anyone looking for a vehicle visited. They by far were the best dealership. Everyone I dealt with was great! I would recommend DePaula to anyone looking for a vehicle More
Friendly and courteous! Chance is a great service representative who knows what he is talking about. My service was done in a timely fashion and the computer reflected the c Chance is a great service representative who knows what he is talking about. My service was done in a timely fashion and the computer reflected the changes appropriately. I was happy to find that the coffee has returned to the waiting area. The lounge was very clean as were the bathrooms. More
We bought out our Ford lease a few weeks ago, Josh Halse, who a friebd recommended to us, introduced us to Tracie Johnson. Tracie was awesome with putting our deal together. Yesterday, Tracie helped us with who a friebd recommended to us, introduced us to Tracie Johnson. Tracie was awesome with putting our deal together. Yesterday, Tracie helped us with a buyout of our Jeep lease. Tracie is priceless...whoever hired her knew what they were doing. I'll definitely remember how she helped us and will recommend DePaula Ford to everyone. She deserves a raise... definitely the best experience at a dealership I've ever experienced. More
Great service department. Sales and other staff always try to be helpful. Have been with Ford for a long time. Sales and other staff always try to be helpful. Have been with Ford for a long time. More