
DePaula Ford
Albany, NY
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 4,991 reviews
This was the best experience at a dealership I have ever had, the salesman Shue was amazing, all around best vehicle buying experience. had, the salesman Shue was amazing, all around best vehicle buying experience. More
This dealership goes out of there way for the best deal for you. My salesman is the best guy ever very nice person and reliable anytime goes above and beyond with his services. Depaula Ford will always be for you. My salesman is the best guy ever very nice person and reliable anytime goes above and beyond with his services. Depaula Ford will always be my go too dealership. More
Eligible Coupon for The Works at $59. 00, Recall Work, plus Inspection which Service Rep. said it would be less than $100.00. Final cost was $244.77? In addition, I was told I needed anoth 00, Recall Work, plus Inspection which Service Rep. said it would be less than $100.00. Final cost was $244.77? In addition, I was told I needed another Service which would total $751.80, including $421.18 labor Charge? I believe that I was double charged for Labor. There was no ploblem with The Engine when I brought the Car in, initialy. More
I had my F-150 in for service recently. The guys didn't waste anytime getting my trucked serviced. They took all the precautions to keep my truck interior clean and oil/grease free. I was i The guys didn't waste anytime getting my trucked serviced. They took all the precautions to keep my truck interior clean and oil/grease free. I was in and out in a very reasonable amount of time and enjoyed the rest of my Saturday. More
The pre owned Mazda CX-5 seems to be a good find for my needs. I’ve been happy with the repairs that needed to be made and the Salesman was very helpful and not pushy. needs. I’ve been happy with the repairs that needed to be made and the Salesman was very helpful and not pushy. More
Nate was amazing from start to finish we explained what we wanted and Nate took the time to look up every single car in the lot and go over pricing and features. He was patient even when we were considerin we wanted and Nate took the time to look up every single car in the lot and go over pricing and features. He was patient even when we were considering other Depaula entities (Chevy, Mazda, used car lot) he wanted to make sure we were happy in whatever decision we decided regardless if it was with Depaula ford or not. Nate went above and beyond and made this car buying experience something that will forever be a top recommendation when someone says they want or need a car. Nate even took the time to go get the plates off my totaled car and made sure they were clean and put on the new car. The finance manager Q was extremely direct and able to give us realistic figures and did not try to go over the budget that we wanted when purchasing the car. I’m already looking forward to my next car buying experience with Nate at Depaula Ford. Thank you so much again. More
The dealership was amazing. From the second I walked in everyone was amazing and helpful! The services were quick and the worker made sure to explain what was being done to the From the second I walked in everyone was amazing and helpful! The services were quick and the worker made sure to explain what was being done to the vehicle. I will absolutely return back and recommend anyone else who is looking for a car service center! More
Depaula’s service center is the best in the entire capital district. Tom Restino does a fantastic job with his team and everyone is absolutely fantastic! Laurie In service was extremely helpful and a capital district. Tom Restino does a fantastic job with his team and everyone is absolutely fantastic! Laurie In service was extremely helpful and accommodating. Jeff in the body shop has been absolutely a hod send to me. Go Depaula Service!! You rock. More
Car appointment @8:30 had courtesy to work (very nice driver)was back @2:30 was told car not ready about 15 minutes finally ready @3:20 kept blaming the technician don’t care who’s fault!! Worst service driver)was back @2:30 was told car not ready about 15 minutes finally ready @3:20 kept blaming the technician don’t care who’s fault!! Worst service ever. Will not be back More