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DePaula Ford
Albany, NY
4,883 Reviews
When drivers around Schenectady, Troy, and Rennselear are in the market for a new car, they know they can count on DePaula Ford. At our dealership in Albany, NY, you’ll find a tremendous inventory of new, used, and certified pre-owned Fords. So whether you’re looking for a daily commuter like the Ford Focus or a big work pickup like the Ford F-150, we’ve got what you want!
Unlike some dealerships, we’re also fully committed to serving your needs as a customer. This means ensuring you get a good deal on a car that fits into your budget, which is why we always have a rotating selection of new vehicles specials, as well as used vehicle specials on select models. Check out our different financing and lease options today, and get ahead of the game by applying for financing online!
There are a number of reasons that so many people around Saratoga and Colonie continue to trust DePaula Ford. Find out why by stepping into our dealership and seeing what we have to offer during our regular hours Monday through Saturday. It’s easy to find us off of I-90 at 799 Central Avenue in Albany, NY, right across from Hannaford Supermarket. If you have any questions before you come in, feel free to give us a call at (518) 375-2163 and we’ll be glad to help you out!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
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Showing 4,883 reviews
April 16, 2022
Outstanding staff. The service staff and parts department worked miracles to find the proper oil filter for my GT500. Excellent work and quick, thorough service. Highly The service staff and parts department worked miracles to find the proper oil filter for my GT500. Excellent work and quick, thorough service. Highly recommend DePaula Ford for your service, no matter what brand vehicle you drive. More
by sclouth952
Verified CustomerEmployees Worked With
Zack
April 16, 2022
WORST experience I’ve ever had at a Ford Dealership. Terrible customer service! I will never bring my two Fords here again based on this one experience. Terrible customer service! I will never bring my two Fords here again based on this one experience. More
by SJM
Employees Worked With
Crystal Blackman
April 15, 2022
They did exactly what they were going to do I'm a satisfied customer Thank you Zack was the counter person at service on my I'm a happy customer Zack is a great person that you guys have there Thank satisfied customer Thank you Zack was the counter person at service on my I'm a happy customer Zack is a great person that you guys have there Thank you for fixing my vehicle More
by Salimjohnson123
Employees Worked With
Zack serves grate guy
April 15, 2022
Least amount of time I've ever spent at a dealership. Fair price on trade, fair price on car, easy as could be. Fair price on trade, fair price on car, easy as could be. More
by slyce476
April 14, 2022
The service shop performed the work on time and as promised. Thank you to all. promised. Thank you to all. More
by tsmith230
Employees Worked With
April 14, 2022
I am very satified with the repair I will bring my truck there for repairs in the future there for repairs in the future More
by Jim l
April 13, 2022
Mechanics tried to upsale me on parts and repairs I didn’t need. Also the prices they said it would take was absurd. 500 dollars to replace 16 inches of tailpipe that was missing. didn’t need. Also the prices they said it would take was absurd. 500 dollars to replace 16 inches of tailpipe that was missing. More
by Connor
Employees Worked With
Crystal Blackman
April 13, 2022
Kind, caring, friendly and amazing customer service! I know my vehicle is always in great hands when bringing it to Depaula. Justin and the team always make me feel like a valued customer and not just a I know my vehicle is always in great hands when bringing it to Depaula. Justin and the team always make me feel like a valued customer and not just another car. More
by marisamultari
April 12, 2022
I’m unhappy your service department unable to repair my 2006 Ford Escape Hybred. Car stills stalls for no reason while traveling on road. Said they couldn’t duplicate, which is hard for me to realize becau 2006 Ford Escape Hybred. Car stills stalls for no reason while traveling on road. Said they couldn’t duplicate, which is hard for me to realize because it happens to me within 50 miles. My son Jon just purchased a new Ford pickup from you and I also bought trucks from Orange Ford in the past but for our families future I don’t see any vehicles bought purchased from DePaula. I would not recommend De Paula Ford. More
by CLAWPAWPET44
Employees Worked With
Chance at times would not answer calls
April 12, 2022
I had the pleasure of dealing with Tracy and Frank. Both were extremely helpful and professional. Both were extremely helpful and professional. More
by REECE4400
