
DePaula Ford
Albany, NY
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
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A professional run service department that did what and when they said they were going to do it. I was pleased with the outcome! when they said they were going to do it. I was pleased with the outcome! More
The work was timely and complete. The staff was cordial and answered all the questions that I asked. and answered all the questions that I asked. More
Dealership is ok. Last service appointment was not good. Tried to get me to do an alignment when I don’t need one. Windshield washer fluid was not checked b/c I ran out two days later. So if windshield wash Tried to get me to do an alignment when I don’t need one. Windshield washer fluid was not checked b/c I ran out two days later. So if windshield washer fluid wasn’t checked then how do I know any other fluid was checked?! Poor service this time. More
The sales man and financial worker made the new car lease buy painless. Thank you buy painless. Thank you More
Leased a ford fusion hybrid 3 years ago and now we purchased it at end of lease They made it easy to do and helped with financing as well Very pleased with both Devin and Qasim! purchased it at end of lease They made it easy to do and helped with financing as well Very pleased with both Devin and Qasim! More
Very good and efficient service. I was annoyed that I had to go back to the dealer for a repair and was probably less than pleasant. I will be a returning customer. to go back to the dealer for a repair and was probably less than pleasant. I will be a returning customer. More
Dropped car off and got a ride home while work was being done. That was just what I needed.as it turned out my car wasn’t ready till the next day, which was fine because all the work was done to my satisfac done. That was just what I needed.as it turned out my car wasn’t ready till the next day, which was fine because all the work was done to my satisfaction.Also had the car detailed, they did a beautiful job.couldn’t be happier.Thanks for everything. More