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DePaula Ford
Albany, NY
4,911 Reviews
When drivers around Schenectady, Troy, and Rennselear are in the market for a new car, they know they can count on DePaula Ford. At our dealership in Albany, NY, you’ll find a tremendous inventory of new, used, and certified pre-owned Fords. So whether you’re looking for a daily commuter like the Ford Focus or a big work pickup like the Ford F-150, we’ve got what you want!
Unlike some dealerships, we’re also fully committed to serving your needs as a customer. This means ensuring you get a good deal on a car that fits into your budget, which is why we always have a rotating selection of new vehicles specials, as well as used vehicle specials on select models. Check out our different financing and lease options today, and get ahead of the game by applying for financing online!
There are a number of reasons that so many people around Saratoga and Colonie continue to trust DePaula Ford. Find out why by stepping into our dealership and seeing what we have to offer during our regular hours Monday through Saturday. It’s easy to find us off of I-90 at 799 Central Avenue in Albany, NY, right across from Hannaford Supermarket. If you have any questions before you come in, feel free to give us a call at (518) 375-2163 and we’ll be glad to help you out!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
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Showing 4,911 reviews
November 25, 2021
Please look back at my facebook review to see the time line of terrible service. Under “lyrec walsh” at depaula Ford. line of terrible service. Under “lyrec walsh” at depaula Ford. More
by lyrecgirl
Verified Customer
November 25, 2021
I had no intention of buying car however Frank introduced himself and explained thoroughly the difference in the depaula lots. Seeing a car on the Ford lot that peeked my interest, led me to buy. No pressur himself and explained thoroughly the difference in the depaula lots. Seeing a car on the Ford lot that peeked my interest, led me to buy. No pressure no hassle More
by WAXYGAL
November 24, 2021
Joe and Q were amazing. We seamlessly purchased 2 vehicles - from out of state! In addition to the quick turn around Joe and Q offered - when the drivers delivered our cars - they were fantastic, fri vehicles - from out of state! In addition to the quick turn around Joe and Q offered - when the drivers delivered our cars - they were fantastic, friendly and ON TIME! We look forward to our next purchases with the DePaula team! More
by Happybuyer
November 23, 2021
We had a great buying experience. Nick Bennett was very helpful and professional and walked us through the entire process. Michael in service even got us scheduled for our first appointment. Thanks to ever helpful and professional and walked us through the entire process. Michael in service even got us scheduled for our first appointment. Thanks to everybody involved. More
by Hayneskr88
Employees Worked With
Nickolas Bennett
November 23, 2021
Service was smooth and all the customer service representatives were pleasant and knowledgeable. Was kept informed the entire time which made it seem like the wait time was shorter. Will be coming representatives were pleasant and knowledgeable. Was kept informed the entire time which made it seem like the wait time was shorter. Will be coming back for my next oil change. Thank you More
by Tim B.
Employees Worked With
Ron Bissonette
November 23, 2021
Incredibly easy to work with and all the staff is extremely professional. Great knowledge on the delivery walk through and I was in and out very quick. Absolutely returning to this dealership. extremely professional. Great knowledge on the delivery walk through and I was in and out very quick. Absolutely returning to this dealership. More
by dj24test
November 20, 2021
Excellent Service Department. They have been caring for me and my cars for over a decade. me and my cars for over a decade. More
by KEITHEM2001
Employees Worked With
November 19, 2021
Very good efficient friendly helpful courteous professional thorough thoughtful knowledgeable no-nonsense upfront easy to work with professional thorough thoughtful knowledgeable no-nonsense upfront easy to work with More
by tjjg76
Employees Worked With
