Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
DePaula Ford
Albany, NY
5,452 Reviews
When drivers around Schenectady, Troy, and Rennselear are in the market for a new car, they know they can count on DePaula Ford. At our dealership in Albany, NY, you’ll find a tremendous inventory of new, used, and certified pre-owned Fords. So whether you’re looking for a daily commuter like the Ford Focus or a big work pickup like the Ford F-150, we’ve got what you want!
Unlike some dealerships, we’re also fully committed to serving your needs as a customer. This means ensuring you get a good deal on a car that fits into your budget, which is why we always have a rotating selection of new vehicles specials, as well as used vehicle specials on select models. Check out our different financing and lease options today, and get ahead of the game by applying for financing online!
There are a number of reasons that so many people around Saratoga and Colonie continue to trust DePaula Ford. Find out why by stepping into our dealership and seeing what we have to offer during our regular hours Monday through Saturday. It’s easy to find us off of I-90 at 799 Central Avenue in Albany, NY, right across from Hannaford Supermarket. If you have any questions before you come in, feel free to give us a call at (518) 375-2163 and we’ll be glad to help you out!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 5,452 reviews
April 26, 2022
Bought my explorer in January and the process was seamless. Jay & Shannon were great and found me the car I wanted while also keeping it within my budget. Luis was great as well with getting me set u seamless. Jay & Shannon were great and found me the car I wanted while also keeping it within my budget. Luis was great as well with getting me set up for appts regarding my recalls and loaning me a courtesy vehicle so I could get back to work and still able to do my daily errands. Thank you to everyone who helped me, it’s appreciated more than you know! More
by MARCUSHEPP21
Verified CustomerEmployees Worked With
Other Employees :
Luis Blackman, Jay Yudzevich, Crystal Blackman, Shannon Yingling
April 26, 2022
Working with the dealership went well despite adverse conditions with getting the product line. They helped every opportunity they could. conditions with getting the product line. They helped every opportunity they could. More
by MT Maverick
April 26, 2022
Great place to buy and service a car. Staff very helpful. Work hard to keep customer happy. Staff very helpful. Work hard to keep customer happy. More
by MARYANNBAGNELL
Employees Worked With
Other Employees :
Crystal Blackman, Ron Bissonette, Joseph McKeon
April 25, 2022
Justin in service made things right when I had to come back because I was having problem with my brakes. Made sure the problem was fixed right. He followed up to make sure things were going good,also he r back because I was having problem with my brakes. Made sure the problem was fixed right. He followed up to make sure things were going good,also he reminded me that if I have a problem to contact him he will work to take care of me. More
by lanktreefrank
Employees Worked With
April 25, 2022
Took way too long for just an oil change! Car was not even washed or cleaned. Other places clean your car too. Will not return for oil change. Car was not even washed or cleaned. Other places clean your car too. Will not return for oil change. More
by Jobella07
Employees Worked With
Zachary Mohan
April 24, 2022
Special thanks to Frank! I must say that I’m extremely happy with my purchase of the 2017 Chevrolet Trax. Not only is this car extremely safe for my family but it’s easy to d I must say that I’m extremely happy with my purchase of the 2017 Chevrolet Trax. Not only is this car extremely safe for my family but it’s easy to drive and maneuver through tight spots and gives a very smooth ride. Frank listened to what my family needed and took the time to explain every available option to us. I didn’t feel rushed or pressured and Frank made the process feel less like a transaction and more like a timely service. Thanks again Frank— oh and I made it to work ON TIME that day! More
by ryanspringer88
Employees Worked With
Frank Santoro
April 24, 2022
I need my car fixed. I dropped it off March 30 they didn't fix problem and brought back still waiting for them to diagnose after 2 more weeks spending tons on rental cars I dropped it off March 30 they didn't fix problem and brought back still waiting for them to diagnose after 2 more weeks spending tons on rental cars with no loaners or estimated time of completion. Bought 150 k mile extended warranty. Would have expected more More
by bill.watters11
Employees Worked With
April 24, 2022
Your place is easy for me to get to and to park near the spot where you fix my rv s. Work is nice and quick by nice people. spot where you fix my rv s. Work is nice and quick by nice people. More
by Dhassel
