
DePaula Ford
Albany, NY
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
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I recently purchased a F-150 XLT from DePaula Ford and the experience was first-rate- probably the best car-buying experience we have ever had. The Sales Associate and Finance Rep were very courteous and the experience was first-rate- probably the best car-buying experience we have ever had. The Sales Associate and Finance Rep were very courteous and DePaula gave me a fair price for my trade-in, as well as good discounts. A profesional experience all the way around. More
John was fantastic. He helped us find the perfect truck for us. He even helped us get it a day earlier. Thanks John for fantastic customer service. He helped us find the perfect truck for us. He even helped us get it a day earlier. Thanks John for fantastic customer service. More
The entire process was smooth and we love our new vehicle. Many thanks to DePaula Ford for a painless car buying experience. vehicle. Many thanks to DePaula Ford for a painless car buying experience. More
Super deal on a Maverick and super customer care by John. Keep up the good work. Keep up the good work. More
This was my first time coming here and they are very professional, Will definitely come here again. professional, Will definitely come here again. More
Lenny kept me informed what was going on I appreciate that he gave me a loaner so I could go on with life that he gave me a loaner so I could go on with life More
It was a great experience and they accommodated me when i had to pick up my son from daycare in the middle of the sale and provided a vehicle. i really appreciate everyone who helped me had to pick up my son from daycare in the middle of the sale and provided a vehicle. i really appreciate everyone who helped me More
I will never go back to this dealership for service again. I have taken it there since I picked it up new in 2020. Every time I have bought it in for service there is damage on the vehicle or somet again. I have taken it there since I picked it up new in 2020. Every time I have bought it in for service there is damage on the vehicle or something is broken when I pick it up. Two times it left with dents and paint damage, one time with a bent damage license plate mount and this most recent visit the hood ajar light was on and would not go off. NOT ONE TIME has this dealership taken responsibility for my damage. I am finished with Depaula Ford! More
this dealership provides outstanding service. The employees are very helpful and courteous. The service was provided promptly. Lenny the representative propvides excellent customer support. The employees are very helpful and courteous. The service was provided promptly. Lenny the representative propvides excellent customer support. More
Overall the experience was a good one. Waiting to hear back about something on the invoice that we didn’t get. Waiting to hear back about something on the invoice that we didn’t get. More