
DePaula Ford
Albany, NY
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
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Good service, great staff always. Scheduling for another service very soon and the appointment scheduling is good Scheduling for another service very soon and the appointment scheduling is good More
Everyone we met at DePaula was great to work with throughout the process of purchasing our Expedition. Professional, informative, considerate and energetic as just some of the works that best descri throughout the process of purchasing our Expedition. Professional, informative, considerate and energetic as just some of the works that best describe this talented group of individuals. The entire process was smooth and pleasant with everyone working hard to make sure we had everything we needed or wanted and that any questions were answered quickly and honestly. Overall a great team that we will not hesitate in recommending to others or buy or next vehicle from. More
DePaula Ford makes buying a new vehicle easy. There was no need for a lot of back and forth and wasting time. There was no need for a lot of back and forth and wasting time. More
Nate provided a great sales experience. Was respectful and responsive to all of my needs. Financing went smoothly and the car exceeds my expectations. Was respectful and responsive to all of my needs. Financing went smoothly and the car exceeds my expectations. More
Really knowledgeable staff. Even with the place under renovation, they had a nice and comfortable waiting area to sit while my vehicle was worked on. Got in and out in no time. Even with the place under renovation, they had a nice and comfortable waiting area to sit while my vehicle was worked on. Got in and out in no time. Would highly recommend DePaula ! More
Nick was great to work with on our new Explorer and I wouldn't hesitate to call him again for my next vehicle. wouldn't hesitate to call him again for my next vehicle. More
Joshua, the sales manager, went above and beyond his duty to make us feel satisfied. He was excellent. to make us feel satisfied. He was excellent. More
Car needed maintenance at 137,000 miles. Glad it’s running quietly, with not many problems. Service department was helpful, gave me a loaner vehicle to use for a few hours. Glad it’s running quietly, with not many problems. Service department was helpful, gave me a loaner vehicle to use for a few hours. More
I was very pleased with the excellent service and great teamwork. Lenny listened to my needs and was very helpful and accommodating. teamwork. Lenny listened to my needs and was very helpful and accommodating. More
Staff are pleasant and helpful as well as work with you to assist with any questions or problems. to assist with any questions or problems. More