
DePaula Ford
Albany, NY
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
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I love this dealership. As I have said before, I am here because of my salesman Josh Halse who we followed here when he left Latham Ford. Josh is the best. I now do all As I have said before, I am here because of my salesman Josh Halse who we followed here when he left Latham Ford. Josh is the best. I now do all my service at DePaula as well. Lenny is the BEST.. He takes care of our household which has 5 FORD vehicles in it and always makes sure things are done right. Both Josh and Lenny ALWAYS go the extra mile!!! Margaret Bondi FORD buyer for 46 years. Also my first Ford was purchased at Orange Motors which is now DePaula. More
One of the best dealership to deal with had me in and out in no time in no time More
No pressure felt and extremely easy setting up the financial piece. Nick was very respectful, as was Haroon and Christian from rhe financial department. I don't think i got Christians name right. All financial piece. Nick was very respectful, as was Haroon and Christian from rhe financial department. I don't think i got Christians name right. All 3 were perfect gentlemen More
I’ve always been reluctant to bring any vehicle to a dealer for fear of overpricing or unnecessary service. Needed a must-do repair that only a dealer would handle. DePaula team did the repairs for a v dealer for fear of overpricing or unnecessary service. Needed a must-do repair that only a dealer would handle. DePaula team did the repairs for a very fair price and great professionalism and excellent service and use of modern technology to keep me informed on findings, progress and completion. This is a class act and I will definitely use again I. The future! PS they also are timely on appointments - usually within 1 week which is unlike other Ford dealers in the area with 1 month wait schedules! More
We have had great experiences with DePaula ford and especially Lenny—he is attentive and knowledgeable especially Lenny—he is attentive and knowledgeable More
I was very pleased with the salesman, he was very informed about the truck he is selling and I was buying informed about the truck he is selling and I was buying More
Lenny was professional, courteous and offered as much assistance and knowledge as possible. He helped me the first time. Went to dePaula Ford and I was happy to have him work with me the second time. T assistance and knowledge as possible. He helped me the first time. Went to dePaula Ford and I was happy to have him work with me the second time. Thank you Lenny More
Haroon is awesome. He completely undertstood my situation and what kind of car i was looking for. He was very knowledgeable and informed me on all the information i nee He completely undertstood my situation and what kind of car i was looking for. He was very knowledgeable and informed me on all the information i needed to feel comfortable on my purchase. Couldn't have asked for a better experience. Easy and painless. Thank you!!! More
Did not perform all services that were paid for. Upon leaving I happened to noticed the inspection sticker was not changed. Even though I paid for it, they got the technician and he said that he d Upon leaving I happened to noticed the inspection sticker was not changed. Even though I paid for it, they got the technician and he said that he did not do it. I wonder what else was not done? More