
DePaula Ford
Albany, NY
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
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Service is excellent ! Everyone is very friendly and helpful and have never had any issues ,always being my vehicle to ford and would and have highly recommended ford to se Everyone is very friendly and helpful and have never had any issues ,always being my vehicle to ford and would and have highly recommended ford to several friends ! More
Good dealership! Service messed up my wheel covers and told me to find parts to fix and they would do it for me. Just not happy with that at all Service messed up my wheel covers and told me to find parts to fix and they would do it for me. Just not happy with that at all More
We had a great experience with your dealership. We would recommend our friends to this dealership We would recommend our friends to this dealership More
They had exactly what we were looking for at the right price and great service price and great service More
Josh is spectacular! Hands-down, the most efficient, knowledgeable and customer service focused sales person I’ve ever worked with. I have been buying cars for over 30 ye Hands-down, the most efficient, knowledgeable and customer service focused sales person I’ve ever worked with. I have been buying cars for over 30 years and he is the very best. That is not an exaggeration. He has a very special talent. This is probably the fifth or six vehicle. I’ve bought from him in the last 2 1/2 years. Every single time he comes through and does not miss a single beat. My most recent purchase, started on a Friday afternoon at 1 PM and the car was delivered to me almost 2 1/2 hours away from the dealership Saturday by noon. Selection, financing, details and delivery all happened in less than 24 hours. This dealership is very lucky to have him. I continue to come back and buy my vehicles just for the opportunity to work with him because he pulls things off so well and makes it effortless for me as a customer. More
Great experience John was awesome had a little problem with tire pressure monitoring system. They said they fixed it but no one checked that tire pressure . Other than that, fantastic! with tire pressure monitoring system. They said they fixed it but no one checked that tire pressure . Other than that, fantastic! More
nicce dealership, friendly staff and good communication will consider buying again from them in the future will consider buying again from them in the future More
The service department was great in helping me with my issues. Chase was exceptional and kept me well informed and updated throughout the day with the progress on my vehicle. issues. Chase was exceptional and kept me well informed and updated throughout the day with the progress on my vehicle. More
The dealership was great from start to finish. It was a seamless transition from my lease turn in to my new vehicle. The service was great and everyone greeted me with a smile..... It was a seamless transition from my lease turn in to my new vehicle. The service was great and everyone greeted me with a smile..... More