Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
DePaula Ford
Albany, NY
4,982 Reviews
When drivers around Schenectady, Troy, and Rennselear are in the market for a new car, they know they can count on DePaula Ford. At our dealership in Albany, NY, you’ll find a tremendous inventory of new, used, and certified pre-owned Fords. So whether you’re looking for a daily commuter like the Ford Focus or a big work pickup like the Ford F-150, we’ve got what you want!
Unlike some dealerships, we’re also fully committed to serving your needs as a customer. This means ensuring you get a good deal on a car that fits into your budget, which is why we always have a rotating selection of new vehicles specials, as well as used vehicle specials on select models. Check out our different financing and lease options today, and get ahead of the game by applying for financing online!
There are a number of reasons that so many people around Saratoga and Colonie continue to trust DePaula Ford. Find out why by stepping into our dealership and seeing what we have to offer during our regular hours Monday through Saturday. It’s easy to find us off of I-90 at 799 Central Avenue in Albany, NY, right across from Hannaford Supermarket. If you have any questions before you come in, feel free to give us a call at (518) 375-2163 and we’ll be glad to help you out!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 4,982 reviews
July 17, 2024
Took the service dept. 2 weeks to find the issue with my vehicle that I pointed out to them when I dropped it off. Parts markups are an absolute scam. My service advisor wa 2 weeks to find the issue with my vehicle that I pointed out to them when I dropped it off. Parts markups are an absolute scam. My service advisor was uncommunicative and unknowledgeable. The only helpful person I spoke with was Justin, the service manager. Still, I cannot recommend and will not be returning myself. More
by Carley E.
Verified Customer
July 17, 2024
Thank you for the great experience! !! I will definitely be back to Depaula. Thanks again !! I will definitely be back to Depaula. Thanks again More
by Ginger c
Employees Worked With
July 17, 2024
First time there for service. Luis was great. Will make this my new home for servicing my Lincoln. Luis was great. Will make this my new home for servicing my Lincoln. More
by djholt1023
Employees Worked With
July 17, 2024
Nick and Jim were great to work with in completing the purchase of our Edge. purchase of our Edge. More
by coconnell55
July 17, 2024
Everyone at DePaula Ford were very professional and very knowledgeable about the Ford edge we ended up buying, especially Nathan Daigle our salesman and Qasim Dawood business manager… knowledgeable about the Ford edge we ended up buying, especially Nathan Daigle our salesman and Qasim Dawood business manager… More
by fwyoung81
July 16, 2024
Josh was a standup guy and provided a fair negotiation. Trade value was reasonable from the beginning. Wouldn't hesitate to buy from here again. Trade value was reasonable from the beginning. Wouldn't hesitate to buy from here again. More
by ruggieaj
Employees Worked With
July 16, 2024
Everyone was great to deal with and very professional, I was very happy with everything was very happy with everything More
by JOHN.KISSELBACK
Employees Worked With
July 15, 2024
Luis was great! I needed a rush oil change, they got me in next day! When I went back for my car, everyone was so attentive and helpful…even asked if I wanted assist I needed a rush oil change, they got me in next day! When I went back for my car, everyone was so attentive and helpful…even asked if I wanted assistance putting my daughter’s car seat back in the car. Amazing team and great ford dealership, highly recommend! More
by Jrobe002
Employees Worked With
July 15, 2024
I was in for an oil change and inspection associates provided a realistic timeline of when I would expect the work to complete and was very professional. provided a realistic timeline of when I would expect the work to complete and was very professional. More
by jakeschatz76
Employees Worked With
