
DePaula Ford
Albany, NY
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
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DePaula made the experience easy by having a salesman who was customer focused. Hussain was knowledgeable, thoughtful and helpful. Buying a car can be stressful, which is why we were so lucky to have Hussai was customer focused. Hussain was knowledgeable, thoughtful and helpful. Buying a car can be stressful, which is why we were so lucky to have Hussain. More
My son did all the work as far as applying for the car and using me as a cosigner. It couldn’t have been more seamless. Once I got the insurance and license information to you guys everything worked out g and using me as a cosigner. It couldn’t have been more seamless. Once I got the insurance and license information to you guys everything worked out great thanks again for a really good experience. More
Great customer service Dealership! I highly recommend the Depaula Ford Dealership to all Ford vehicle owners. I highly recommend the Depaula Ford Dealership to all Ford vehicle owners. More
Luis was great as always. I had a couple of questions with regard to recommendations from the mechanic and he went and spoke with him to get me a thorough answer’s. Great cust I had a couple of questions with regard to recommendations from the mechanic and he went and spoke with him to get me a thorough answer’s. Great customer service skills. More
I was at the dealership for 5 hours when I decided to leave. My rep did his best to accommodate me but I should have been better informed of the situation by the service department over a recall failure. leave. My rep did his best to accommodate me but I should have been better informed of the situation by the service department over a recall failure. More
Devin was a professional right from the start. He was reassuring with his product knowledge and patient with me as I wasn't sure which model was the right one for me. I couldn't be happier with my He was reassuring with his product knowledge and patient with me as I wasn't sure which model was the right one for me. I couldn't be happier with my 2025 green Bronco Sport Badlands with the Sasquatch package. Deciding on DePaula Ford was much easier. Despite the huge building renovation, they had the best Bronco Sport inventory and great service reputation. The biggest surprise was how many parts DePaul stocks. I purchased floor mats from Chris Barrett. He showed me around out the shop and was so helpful explaining all the options I have buying Ford parts. More
Attitude changed when I refused any up SALES and the detailing of the truck before delivery was poor detailing of the truck before delivery was poor More
Josh is great to work with, service department has been helpful for my guys with minor issues or questions. I have purchased from several Albany area ford dealers no more. Josh makes buying from him a bree helpful for my guys with minor issues or questions. I have purchased from several Albany area ford dealers no more. Josh makes buying from him a breeze. More