2,764 Reviews of DePaula Ford - Service Center
Friendly and helpful. There was a long delay to obtain parts to fix my Mazda, but, as I understand, this is not the fault of the dealer or specific brand. This is the cu There was a long delay to obtain parts to fix my Mazda, but, as I understand, this is not the fault of the dealer or specific brand. This is the current state of affairs of the industry. DePaula kept me informed of the progress, and the repairs were done as quickly as possible. The work appears to be top notch, and the vehicle looks as good as new now. More
Lenny is very professional and awesome and goes out of his way to be helpful. He is an asset to your service department. his way to be helpful. He is an asset to your service department. More
Dealership was fine. Unfortunately it took 8 months to get the part. Once it came in the repairs were done efficiently and professionally. Unfortunately it took 8 months to get the part. Once it came in the repairs were done efficiently and professionally. More
Good fast service. Wasn't very happy with the detail on my truck still dirty inside Wasn't very happy with the detail on my truck still dirty inside More
Lenny was super helpful and fully explained the needed service and costs associated and even helped me use my Ford Reward points to save me some money! service and costs associated and even helped me use my Ford Reward points to save me some money! More
Lenny is very helpful and friendly. He is very knowledgeable and we find it very easy to deal with him. He is very knowledgeable and we find it very easy to deal with him. More
Excellent customer service & explanation of services rendered. Chase and staff were very professional, courteous & knowledgeable of our needs. rendered. Chase and staff were very professional, courteous & knowledgeable of our needs. More
It was a great experience, they were very kind as well as fast and efficient. fast and efficient. More