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Dean Team Hyundai
Ballwin, MO
2,937 Reviews
At Dean Team Hyundai, we challenge ourselves every day to give you the best experience; we are committed to addressing your unique wants and needs and give you the freedom to explore and consider your decision with or without us. Our Hyundai Certified Specialists are knowledgeable, innovative and attentive. We will listen to you, answer your questions truthfully and completely and introduce you to solutions that fit your needs.
Our Dean Team Hyundai team values the time you have afforded us and are committed to making the best use of your time. At the heart of your visit, count on us to say what we mean and mean what we say. We appreciate your choice in working with us. We are dedicated to providing you an experience based on honesty, integrity, respect and appreciation.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 2,937 reviews
December 05, 2019
New Palasade We are very happy with Dean Team Hyundai, and especially with Jake and Scott. They both really helped us get the Palisade we wanted. We would defini We are very happy with Dean Team Hyundai, and especially with Jake and Scott. They both really helped us get the Palisade we wanted. We would definitely recommend Dean Team. More
by cevans sca
December 05, 2019
Buying the car was great. Getting in to service said vehicle to maintain their warranty is ridiculous. They do not do oil changes on the weekends. You can only go there to not void your warranty. Then y vehicle to maintain their warranty is ridiculous. They do not do oil changes on the weekends. You can only go there to not void your warranty. Then your supposed to schedule your appointment at least a week in advance. This is an ongoing issue we have had since February when we bought our car. We will never buy for this dealership again. Its almost impossible for people who work to schedule maintenance as you almost always have to take off work but cant guarantee your mileage usage so then you'll have to keep track of several numbers to not void your warranty. More
by Uhohwuzup
December 03, 2019
I'd recommend the Sales rep. The Sales rep Jacob Adrian was decent and amicable. Not pushy and answered all of my questions. I would definitely consult with him for buying a new v The Sales rep Jacob Adrian was decent and amicable. Not pushy and answered all of my questions. I would definitely consult with him for buying a new vehicle in the future. So why the 3 star? The finance manager was aggressive and didn't want to take no for an answer. I'm sure he was just doing his job and makes commission off the extended warranties. But I can get that elsewhere cheaper and without it making interest off the loan. Lastly, they lost the second key/fob and claimed they'll mail me a new one. I'll change the star rating if that happens. This was a brand new 2020 Kona. More
by Whit
December 03, 2019
Easy buying process I had already contacted the dealership about the car that I was going to buy before showing up. Frank Povis Had my car ready for me when I got there. I had already contacted the dealership about the car that I was going to buy before showing up. Frank Povis Had my car ready for me when I got there. We did a quick test drive and everything went well. Getting the deal done and the financing could not of been easier. Frank had the car cleaned and ready for me when I was done with financing. All-around a great experience. I would recommend buying from the Dean team Hyundai. More
by chuckzoeller
Employees Worked With
Richard Martin, Frank Povis
December 02, 2019
Great experience, absolutely recommend! Torrey Iannazzo led me through the process of buying my first car and it was seamless! The service provided was tailored to exactly what I needed. Tor Torrey Iannazzo led me through the process of buying my first car and it was seamless! The service provided was tailored to exactly what I needed. Torrey was informative and extremely helpful from start to end, I would absolutely recommend using Torrey and the Dean Team Hyundai in Ballwin for future car needs. More
by LDwyer
Employees Worked With
Torrey Iannazzo
November 26, 2019
Best car buying experience ever My wife shopped around by herself to find a car she really would like to buy. She not only found the perfect car, but the perfect Dealer. Andy Miller My wife shopped around by herself to find a car she really would like to buy. She not only found the perfect car, but the perfect Dealer. Andy Miller took time to explain all the cars features, help her with the leasing process,and gave her a fair price on the car. She is extremely happy with her new Tucson. More
by gailvi870
Employees Worked With
November 26, 2019
great experience! Andrew Miller was very professional. Andy was very professional and knew his cars. He was a pleasure to work with. This was my 4th purchase from Andy and it's always been a pleasure to w Andy was very professional and knew his cars. He was a pleasure to work with. This was my 4th purchase from Andy and it's always been a pleasure to work with him. More
by jb51938
Employees Worked With
November 25, 2019
Andy was great at helping me get my first car! He showed me many options and took the time to go over everything with me until we eventually found the one. Thanks for all your help! me many options and took the time to go over everything with me until we eventually found the one. Thanks for all your help! More
by msimon24
Employees Worked With
November 20, 2019
Excellent purchase experience. My first Subaru purchase. Tony Wright's description of the features of a Forester was clear and informative. He wanted to make sure my needs would be My first Subaru purchase. Tony Wright's description of the features of a Forester was clear and informative. He wanted to make sure my needs would be met, even had me bring my upright bass into the lobby to make sure it would fit...a "must have" for me. Justin Westhoff handled the paperwork transaction in a friendly and efficient manner. More
by GChris
Employees Worked With
TonyWright, Westhoff
November 19, 2019
2nd time around with Paul and Rich Paul and Rich come through the 2nd time around for me. I always drop in with specific requests. Much appreciated! Hope to be back around again. Paul and Rich come through the 2nd time around for me. I always drop in with specific requests. Much appreciated! Hope to be back around again. More
by Robert Steven Anderson
Employees Worked With
Paul Thoman, Richard Martin
