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Dean Team Hyundai
Ballwin, MO
2,938 Reviews
At Dean Team Hyundai, we challenge ourselves every day to give you the best experience; we are committed to addressing your unique wants and needs and give you the freedom to explore and consider your decision with or without us. Our Hyundai Certified Specialists are knowledgeable, innovative and attentive. We will listen to you, answer your questions truthfully and completely and introduce you to solutions that fit your needs.
Our Dean Team Hyundai team values the time you have afforded us and are committed to making the best use of your time. At the heart of your visit, count on us to say what we mean and mean what we say. We appreciate your choice in working with us. We are dedicated to providing you an experience based on honesty, integrity, respect and appreciation.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 2,938 reviews
December 31, 2016
Awesome experience. Second time visiting this dealership. Justin and Tim were very professional and I will recommend them to friends and family. A good assortment of bo Second time visiting this dealership. Justin and Tim were very professional and I will recommend them to friends and family. A good assortment of both new and used cars to choose from. More
by mattman77
December 29, 2016
Love this dealership!!!! There is NOT enough Stars to rate this dealership!!! Tom and Frank came thru with what they promised and help me get into a 2017 Sonata, I won't go an There is NOT enough Stars to rate this dealership!!! Tom and Frank came thru with what they promised and help me get into a 2017 Sonata, I won't go anywhere else! More
by sarah kendrick
Employees Worked With
Tom Fascetti, Adam Novik, Frank Povis
December 29, 2016
Excellent experience After a bad experience with a local Tulsa dealer, I found exactly the G90 I was looking for at Dean Team in Ballwin, MO. Within a short amount of time After a bad experience with a local Tulsa dealer, I found exactly the G90 I was looking for at Dean Team in Ballwin, MO. Within a short amount of time on the phone with Ben French on a Friday afternoon, I agreed to buy/lease the car. Ben called the Oklahoma DMV to determine tax situation and agreed to pick me up at the airport and take me to the dealership to complete the transaction and deliver my new G90. This is the best experience I have ever had with a dealership. I am a long time Lexus LS owner but Genesis won me over. More
by russray.vp
Verified CustomerDecember 27, 2016
Run, don't walk! I have been car shopping in the West County area for 20+ years, and in this year alone, purchased 2, and went shopping tonight for a third. Earlier t I have been car shopping in the West County area for 20+ years, and in this year alone, purchased 2, and went shopping tonight for a third. Earlier this year, I walked out of this dealership, and bought 2 cars elsewhere, after being turned off by Dean Team Hyundai. I completely forgot about that experience, until I was unfortunately reminded why tonight. With the negativity, and condescending attitude of the GM, but it is a wonder that they sell ANY cars. Maybe it's a male chauvinist thing, maybe it's an elitist thing, I'm not sure, but the only car dealer in West County that I have been treated this badly, and walked out angry, or even took the time to write anything about, would be THIS dealership. Being a "neighborhood" business, one would think that they would be far more eager to make a deal, and protect their reputation. The salesman tried his damnedest to make a sale, while the GM was enough to run ANY prospective customer away. They will sell you on the financing first, then make you feel like an idiot for wanting an agreed price on the car, BEFORE they work on financing. I wish I could say anything "nice", but I would honestly leave skid marks before I consider pulling into their lot again Best of luck to those of you who shop here, you'll need it. More
by My Honest Opinion
Employees Worked With
Tom Fascetti
December 24, 2016
Unprofessional I set an appointment with Reed and he was actually on vacation. Strike #1 I set an appointment to view a specific car, the car was loaned out and w I set an appointment with Reed and he was actually on vacation. Strike #1 I set an appointment to view a specific car, the car was loaned out and was not on the lot. Strike #2 I confronted management about this unsatisfactory issue, the manager nonchalantley regurgitated how loaning out vehicles and dealers not being present was normal....? I found it strange that my dealer said he "had something to do", but I set up an appointment. I found it strange that the vehicle that we agreed to look into was taken off the lot and loaned out the day of my appointment. Bait and switch, Beware! More
by Jhud
Employees Worked With
Reed Raleigh
December 18, 2016
Why go anywhere else This dealership knocks it out of the park in all categories. I was very impressed throughout the whole process and when things were not right, they di This dealership knocks it out of the park in all categories. I was very impressed throughout the whole process and when things were not right, they did everything in their power to fix it. More
by msdiana_583
December 17, 2016
Greg and Adam were wonderful! Greg and Adam were super helpful in facilitating the car buying process. Greg was extremely knowledgable on all of the features that the Hyundai Santa Greg and Adam were super helpful in facilitating the car buying process. Greg was extremely knowledgable on all of the features that the Hyundai Santa Fe provided, and while in finance, Adam was actually able to get us a better interest rate than we could find. More
by bsmith615
Employees Worked With
Adam Novik, Greg Glockengieser
December 15, 2016
good job the only problem was a difference in opinion between me and the person recommending I purchase the extended warranty on the computer system. in the en the only problem was a difference in opinion between me and the person recommending I purchase the extended warranty on the computer system. in the end, I did not purchase the policy. More
by jiurb36
Employees Worked With
Richard Martin, Darryl Varnum
December 08, 2016
Work with Greg! Our sales person was extremely helpful and great to deal with. He was able to answer all of my questions and went above and beyond to get me the vehic Our sales person was extremely helpful and great to deal with. He was able to answer all of my questions and went above and beyond to get me the vehicle I wanted. I appreciated his laid back personality and his willingness to accommodate my needs. I loved that he listened and did not try to push me into something I didn't want or need. More
by damcenery
Employees Worked With
Greg Glockengieser
December 08, 2016
Excellent Experience My wife and I have bought several cars from Andy Miller and this time as always we are very satisfied with his professional, friendly manner. We love My wife and I have bought several cars from Andy Miller and this time as always we are very satisfied with his professional, friendly manner. We love our new cars and look forward to dealing with Andy and the Dean Team in the future. More
by craigh1952
Employees Worked With
