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Dean Team Hyundai

Ballwin, MO

4.9
2,922 Reviews
At Dean Team Hyundai, we challenge ourselves every day to give you the best experience; we are committed to addressing your unique wants and needs and give you the freedom to explore and consider your decision with or without us. Our Hyundai Certified Specialists are knowledgeable, innovative and attentive. We will listen to you, answer your questions truthfully and completely and introduce you to solutions that fit your needs. Our Dean Team Hyundai team values the time you have afforded us and are committed to making the best use of your time. At the heart of your visit, count on us to say what we mean and mean what we say. We appreciate your choice in working with us. We are dedicated to providing you an experience based on honesty, integrity, respect and appreciation.
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14754 Manchester Road

Ballwin, MO

63011

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Showing 2,922 reviews

November 25, 2016

Proud Hyundai owner See my note above, it will give you my review and how I feel about my vehicle and how I feel about the dealership and my disappointment on the BlueLin More

by ajnmo1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Branch manager
November 23, 2016

Buying a car It was a solid good experience and this is my second Genesis I have purchased from Andy Miller. Goog guy! I would be back again if I am as satisfied w More

by ronpfad
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Richard Martin, Michele Wagner
November 19, 2016

Great experience We had just started looking at cars, were really undecided. We met Andy Miller on a test drive. He was very kind and helpful, told us about the grea More

by Newcarbuyer
Friendliness
Recommend Dealer
Yes
Employees Worked With
Andy Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sean Behymer, Richard Martin
November 19, 2016

excellent customer service Tom Fascetti, Reed Raleigh, and Adam Novik, helped meet my expectations for a new car. They helped to find exactly what fit my budget all while doing More

by legault73
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Fascetti, Adam Novik, Reed Raleigh
November 19, 2016

Great service department, Sales and inspection department OK Got a brand new GENESIS 3.8 AWD with 1.5 inch scratch on right rear door and dealer will NOT fix it. Service department is nice but Sales has tried fi More

by tovipul2002
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
TOM FASCETTI - Sales MANAGER, Tom Fascetti, Darryl Varnum
Nov 19, 2016 -

Dean Team Hyundai responded

Vipul, first of all we have bent over backwards for you, giving you free tint for your new Genesis, You inspected the car you when you took delivery and you have had it for over 2 weeks!!! I have told you we will be more than happy to fix the scratch for you at our cost and you want to blame us for a scratch two weeks after you have taken delivery. Now you are writing bad reviews about us and still have not even showed me the scratch!! I wish you well in the future but I don't think we will ever make you happy. Tom Fascetti

Nov 19, 2016 -

tovipul2002 responded

Tom, Thanks for the tinting. I hope the mark up of $5150 (2K more than the cost of my trade in) on my trade in should help and a little in defraying the cost of tinting and should at least make your sales department VERY HAPPY. I know you did fix the hood rock chip so hopefully the markup should be enough to cover that cost as well. At least the customer made the dealer HAPPY. Thanks again and wish you the best in getting more trade-ins like mine. Vipul.

November 18, 2016

Andy Miller Rocks You can always tell a good salesman by the length of time, in years, he has been with a dealer. Andy is a lifer and well deserving of that compliment. More

by reggiem
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
November 17, 2016

Awesome Experience We bought an Equus back in 2012 and it was the longest we ever owned a car! The Dean team took car of us throughout the 4 years. We are now proud owne More

by htldwpi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
November 16, 2016

Tucson buying review Good buying experience. This is the second Hyundai I have purchased (first was a Santa Fe) from Dean Team and feel the purchase experience was very More

by las4331
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Adam Novik
November 13, 2016

Great Experience I visited Dean Team Hyundai to look at a Hyundai Santa Fe Sport today. Ben accompanied me on a test drive of the SUV and gave excellent customer servi More

by dogmom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben French
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam Novik
Nov 15, 2016 -

Dean Team Hyundai responded

Thank you for your business and hope you enjoy your new car!! Happy we found your garage opener also.... Thank you Tom Fascetti

November 13, 2016

Pleasant Experience I just bought 2016 Genesis Coup Ultimate and Greg was very helpful in finding the color I wanted. My whole experience in the dealership was made pleas More

by raj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Glockengieser
Nov 15, 2016 -

Dean Team Hyundai responded

Raj, thank you for your purchase of your Genesis Coupe hope you enjoy it!!! Tom Fascetti

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