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Dean Team Hyundai
Ballwin, MO
2,930 Reviews
At Dean Team Hyundai, we challenge ourselves every day to give you the best experience; we are committed to addressing your unique wants and needs and give you the freedom to explore and consider your decision with or without us. Our Hyundai Certified Specialists are knowledgeable, innovative and attentive. We will listen to you, answer your questions truthfully and completely and introduce you to solutions that fit your needs.
Our Dean Team Hyundai team values the time you have afforded us and are committed to making the best use of your time. At the heart of your visit, count on us to say what we mean and mean what we say. We appreciate your choice in working with us. We are dedicated to providing you an experience based on honesty, integrity, respect and appreciation.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 2,930 reviews
November 12, 2020
Made our purchasd extremely smooth and stress-free and extremely quick. Highly recommend to anyone that is in the market for new or used. Thank you for everything again extremely quick. Highly recommend to anyone that is in the market for new or used. Thank you for everything again More
by Cmpiatt2017
Employees Worked With
Courtney Fusz
November 10, 2020
i looked at about 15 dealer ships in the St. Louis area. We knew what we wanted and met Andy Miller a sales rep at Dean Team Hyundai.They gave us a fair amount trade in on our Hyundai Eqqus. I was please We knew what we wanted and met Andy Miller a sales rep at Dean Team Hyundai.They gave us a fair amount trade in on our Hyundai Eqqus. I was please with the final price. Andy spent more time the next day explaining all of the extra's that came with the unit. I recommend this dealer and this sales rep i used the service department in the past and was impressed with them even though i did not but the car from them. More
by fred.tonnies
November 07, 2020
Great sales manager. Friendly, quick, accessible, no hassle. Would most defiantly work with Mr. Miller and Gordon again. It has been a pleasure working with both of them. hassle. Would most defiantly work with Mr. Miller and Gordon again. It has been a pleasure working with both of them. More
by Anthony J Brown
Employees Worked With
November 04, 2020
Ben was awesome! Made sure I got the vehicle I wanted. Richard came in on his day off to help Robert get my lease done! Love Dean Team Hyundai! Richard came in on his day off to help Robert get my lease done! Love Dean Team Hyundai! More
by stlcitysusan
November 03, 2020
Ben French was great to deal with, no hassle and no games. This was very appreciated since we had spent most of our day at another dealership playing endless games. games. This was very appreciated since we had spent most of our day at another dealership playing endless games. More
by carlageorge
Employees Worked With
November 02, 2020
Courtney was a pleasure 2have as a salesperson! The vehicles i wanted 2look @pulled up, warm, and ready 2test. Her &her team made transaction simple &easy. vehicles i wanted 2look @pulled up, warm, and ready 2test. Her &her team made transaction simple &easy. More
by Mls2
Employees Worked With
Courtney Fusz, Robert Miller
November 02, 2020
Andy Miller was fantastic. Very courteous, professional and authentic. I leased a new Genesis G70. The Dean Team was very appreciative of my business and I highly recommend their friendly, attentive staf and authentic. I leased a new Genesis G70. The Dean Team was very appreciative of my business and I highly recommend their friendly, attentive staff. More
by Msgr. Timothy Cronin
November 02, 2020
Had a great experience with Andy Miller when we purchased our Hyundai Palisade. Couldn't have found a more honest and kind salesperson. I appreciated the level of integrity and sincerity he displayed through our Hyundai Palisade. Couldn't have found a more honest and kind salesperson. I appreciated the level of integrity and sincerity he displayed through the transaction. Was never pushy like most people imagine car salesmen. Highly recommend asking for him! I felt badly for the extended warranty salesmen, as I know they are in a tough spot to pursue additional revenue by implying that their product you are purchasing may not be as high quality as you'd like. I had to fend off the extended warranty push several times before they realized I didn't want to go with it. Would have preferred maybe one initial push, and maybe a one follow up, but beyond that was a bit much. The manager did honor an online price that I had found on their website that they initially posted in error. For that reason, and for the service of Andy Miller, I'm happy to overlook the extended warranty salesman push, and give the overall dealership 5 stars. More
by drliu24
Employees Worked With
October 30, 2020
Andy and everyone at The Dean Team were helpful and professional. I am very satisfied with my 2017 Hyundai Sonata. Really appreciate the life time free car washes. UPDATE AFTER CALL FROM COLLECT professional. I am very satisfied with my 2017 Hyundai Sonata. Really appreciate the life time free car washes. UPDATE AFTER CALL FROM COLLECTION AGENCY Read the contracts and don't take their "word". I was allowed to turn in my lease vehicle 2 months early for a new lease with this dealership. They told me I would not be responsible for the last 2 months of the lease since I was going to lease with them again. I got the new lease and was on my way. 9 Months later I get a call from a collection agency saying that I still owed 2 months lease payments and personal property tax on my previous car. Along with a small over mileage fee that I was also told "not to worry about". This same thing happened to my brother a few years ago when he traded in early, and when I called the collection agency and told them it was a lease that was turned in early, they have heard this same situation before. With Hyundai Motor Finance having turned this over to a collection agency it shows up as a "Cash Off" on my credit report, which has put a huge hit on my credit rating. My wife and I have always had great credit. My mortgage company was going to lower my interest rate by 1% and after looking at my credit rating could not do it without additional fees. After the dealer made good on their payment to Hyundai Motor Finance and I paid the personal property tax, which I never got a bill for, I am told by Finance that there is nothing they can do and that a "cash off' can be on my credit for up to 7 years. Thanks Dean Team!!!!! More
by toddgodefroid
Verified CustomerEmployees Worked With
October 27, 2020
Courtney Fusz was a pleasure to work with. She was very patient and knowledgeable about the inventory. The whole process went very smoothly and we are very happy with our vehicle. patient and knowledgeable about the inventory. The whole process went very smoothly and we are very happy with our vehicle. More
by allisonhorn05
Employees Worked With
Courtney Fusz, Robert Miller
