Dean Team Hyundai

Stan Wallace Stan was my service representative when my car required an insurance claim repair. His experience offered me cost and time savings. He worked with my Stan was my service representative when my car required an insurance claim repair. His experience offered me cost and time savings. He worked with my insurance to ensure I was getting the correct replacement parts without lowering the standard of them. Stan kept me informed with each stage and was able to have my car ready several days early with his knowledge of insurance requirements and workflow. Stan was a pleasure to work with due to a pleasant personality, strong knowledge-base and added empathy to my situation. I would trust Stan with my car for all future work IF needed. Thank you, Stan!!! More

"Andy Miller" It was a pleasure working with Andy with my vehicle trade-in. He was extremely personable and provided a wealth of information to help in my purchase It was a pleasure working with Andy with my vehicle trade-in. He was extremely personable and provided a wealth of information to help in my purchase decision without an ounce of pressure. Andy's explanations, comparisons, and examples made for an enjoyable car dealer experience. I received a fair price for the car I wanted, including the trade-in value. I will return when time for another purchase and will also tell my friends/co-workers. Thank you, Andy! More

Andy Miller Andy is a people oriented person who creates a comfortable repport that allows him to,do whatever is necessary to satisfy the customers needs from a p Andy is a people oriented person who creates a comfortable repport that allows him to,do whatever is necessary to satisfy the customers needs from a product and price standpoint. As a result of his actions he has established a customer loyalty that is beneficial to both Andy as an individual and Dean Team as a dealership. More

We had a pleasant experience leasing our new Honda with Ben French at Dean Team Hyundai. Ben was knowledgeable and patient and the entire staff was very helpful and friendly. Ben French at Dean Team Hyundai. Ben was knowledgeable and patient and the entire staff was very helpful and friendly. More

Promises kept Everything promised was delivered when I bought a pre-owned car from Sean Spicka. I feel I. Got a fair price plus the extras I asked for. I really a Everything promised was delivered when I bought a pre-owned car from Sean Spicka. I feel I. Got a fair price plus the extras I asked for. I really appreciated the communication and the home delivery of the touch up paint. I was impressed with the customer service offered by this dealership. More

Ten-Plus Year Relationship Andy Miller and the Dean Team consistently provide great service. They listen; they are responsive and direct; they make it a pleasure to buy and hav Andy Miller and the Dean Team consistently provide great service. They listen; they are responsive and direct; they make it a pleasure to buy and have our Hyundais serviced. Andy and Dean Team: Thanks! Claudette Warren-Mofsen & Stephen Mofsen More

Excellent experience with a new Santa Fe Worked with Ben French on getting a new Santa Fe. I was looking for a specific model with limited colors, and Ben was able to track one down for me an Worked with Ben French on getting a new Santa Fe. I was looking for a specific model with limited colors, and Ben was able to track one down for me and get it to St. Louis. Great overall experience. More

Not the best experience. I came from several counties away to come to this dealership so I could test drive and see a Genesis in person. I had been dealing with Jacob all alon I came from several counties away to come to this dealership so I could test drive and see a Genesis in person. I had been dealing with Jacob all along, who I believe was a newer employee at the time. He was a nice guy on the phone and in person, but lacked some knowledge on the Genesis brand. I guess I got to the dealership later than expected though (we never discussed a time) and after letting me test drive a G70, Jacob had another appointment and I was then pawned off on Ben French. Ben French couldn't have been more uninterested in his job that day and definitely did not want to waste his Saturday selling me a car. The facial expressions, his demeanor, the sarcasm and tone in his voice, it all just flat out sucked. Without coming out directly and saying it, he hinted numerous times how a G90 would be too expensive for me and there was no sense in looking at one. I don't know how the guy sells cars if this is his usual attitude. I live in a rural area and I don't look like someone who would usually be interested in a Genesis. Ben knew this and treated me as such, totally blowing me off. I told Ben I was leaving after my test drive with Jacob, that I'd be back in a bit after I went and looked at a few more cars at various dealerships on Manchester. Ben told me he'd crunch some numbers and when I got back we could see about getting me into a Genesis. You could tell Ben didn't believe I was coming back and his actions when I returned only verified this. After returning and sitting at a table, watching Ben chit chat with his co-workers, he finally comes over to acknowledge my existence about 10 minutes after my return. With a BLANK piece of scrap paper in his hand! Clearly Ben did not take me seriously enough to do the little bit of number crunching he told me he'd be doing for me prior to my return. He starts hastily jotting down numbers, clearly just ballparked figures, not specific to me and my financials. It was during this Pulling of Numbers From One's xxx that Ben was so very engaged in that Jacob comes over to join us. Politely asking me how things were going, I engage Jacob. Captain Personality chimes in as well, both answering some detailed questions I have. Knowing Jacob drove a Genesis, I asked him if he minded answering a personal question. He agreed. So I then asked Jacob what he paid for his auto insurance on his Genesis, just so I could get an idea what I'd be looking at per month. Ben apparently thought this was hilarious and for some reason he actually started LAUGHING out loud! So much in fact, he had to turn and walk away from us momentarily. It was at this point I knew I was done here at this dealership and especially with this arrogant, snide, xxxxx Ben French. More

So, Paul was so great to work with, very honest and sincere! We saw the car online and went to the store to look at it, and bought it! We feel lucky that we got to work with Paul. We didn’t know anyo sincere! We saw the car online and went to the store to look at it, and bought it! We feel lucky that we got to work with Paul. We didn’t know anyone there so just asked for him because he was who reached out to us after we inquired online. I would suggest if you are calling there to ask for him first! Great experience More

Ben French was great! Ben was great to work with! He is very friendly and helpful. Ben returns texts and emails quickly and was able to answer all of my questions about th Ben was great to work with! He is very friendly and helpful. Ben returns texts and emails quickly and was able to answer all of my questions about the vehicle. Overall, Ben made the buying experience pleasant. More