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Dean Team Subaru Volkswagen
Ballwin, MO
6,677 Reviews
At Dean Team Subaru Volkswagen, we challenge ourselves every day to give you the best experience; we are committed to addressing your unique wants and needs and give you the freedom to explore and consider your decision with or without us. Our Subaru and Volkswagen Certified Specialists are knowledgeable, innovative and attentive. We will listen to you, answer your questions truthfully and completely and introduce you to solutions that fit your needs.
Our Dean Team Subaru Volkswagen team values the time you have afforded us and are committed to making the best use of your time. At the heart of your visit, count on us to we say what we mean and mean what we say. We appreciate your choice in working with us. We are dedicated to providing you an experience based on honesty, integrity, respect and appreciation.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 6,677 reviews
April 16, 2020
After months of looking and working with chris who was very patient with me and my search. I now have the perfect car for me! Thank you to the Dean Team crew for making a car buy experience easy very patient with me and my search. I now have the perfect car for me! Thank you to the Dean Team crew for making a car buy experience easy More
by dbirke
Employees Worked With
Other Employees :
Jason Moore, Christopher Smith (#subarusmith)
April 15, 2020
Semper Fi Jason!!!Fist Bump Chris!!Thanks and a special Semper Fi Jason!!! Fist Bump Chris!! Thanks and a special shout out to those two guys for helping me get into the car I wanted in 2 days!!!! I love Semper Fi Jason!!! Fist Bump Chris!! Thanks and a special shout out to those two guys for helping me get into the car I wanted in 2 days!!!! I love it!! My first car via Subura!!!! You guys rock!! More
by gerardweinrich
Employees Worked With
Jason Moore, Christopher Smith (#subarusmith)
April 15, 2020
Excellent experience! I was working with another dealership and asked for them to find me a specific car. After almost two weeks they had not started looking. I called Dean Team and Lindsay Taylor f dealership and asked for them to find me a specific car. After almost two weeks they had not started looking. I called Dean Team and Lindsay Taylor found my exact car in 30 minutes. I’m in sales and I believe that the sale should go to those who hustle. I drove two hours down the next day to pick up my vehicle. Lindsay took extra time to show me all the features of the vehicle and answer any questions I had. Appreciate the knowledge that she had about the vehicle and her ability to explain the features with such a short time in sales was impressive. Congrats Lindsay on the sale and thank you for all of your help. I love my new Atlas! Katie More
by Katie
Employees Worked With
Jason Moore, Lindsay Taylor
April 15, 2020
great Great experience in this problem times with the stay at home order. The dealership did a at home delivery that was perfect. Thank you so much. Great experience in this problem times with the stay at home order. The dealership did a at home delivery that was perfect. Thank you so much. More
by malinskis7
Employees Worked With
April 13, 2020
Sam is a true definition of a rockstar employee! He’s very knowledgeable and honest! Will be back! Customer for life! Thank you so much! very knowledgeable and honest! Will be back! Customer for life! Thank you so much! More
by KendraB09
April 12, 2020
One of the things I dread is having to buy a new car but Chris Smith and the others at Dean team Subaru made it a very straightforward easy experience. I asked for a no haggle price and received it and they Chris Smith and the others at Dean team Subaru made it a very straightforward easy experience. I asked for a no haggle price and received it and they were very helpful and not pushy throughout the deal. Thanks again More
by A.S.
Employees Worked With
Jason Moore, Christopher Smith (#subarusmith)
April 12, 2020
The ease of shopping online and then coming to the store to be shown exactly what we talked about via email and texts made purchasing that much easier. to be shown exactly what we talked about via email and texts made purchasing that much easier. More
by kadsdesign
Employees Worked With
Carl Schaeffer, Richard Gotsch, Jim Happe
April 11, 2020
Great experience even during theCovid-19 situation. Great experience even during the Covid-19 situation. Salesman responded to my questions via email and offered different options that were available. Great experience even during the Covid-19 situation. Salesman responded to my questions via email and offered different options that were available. Test drive, trade in, and finance went smoothly. No pressure sales at any time. Looking forward to owning and maintaining our Subaru through this dealership for a long time. More
by mrschiefopd
April 10, 2020
Excellent customer service- Christopher gave a straightforward presentation of my options for both vehicles and financing- they prioritized my business and got me a great deal! straightforward presentation of my options for both vehicles and financing- they prioritized my business and got me a great deal! More
by jtross.stl
Employees Worked With
Other Employees :
Christopher Smith (#subarusmith), Michael "Hershey" Harmon
April 08, 2020
Purchased a used car I have never purchased a vehicle before and I can tell you that Wes was amazing helping me to get the car I wanted he did what a lot of salesmen would I have never purchased a vehicle before and I can tell you that Wes was amazing helping me to get the car I wanted he did what a lot of salesmen would not. So please if you are looking to buy new are used go in and see him. More
by charlene
Employees Worked With
Greg was very helpful to , Wes Gallegos
