
Dean Team Subaru Volkswagen
Ballwin, MO
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Best car purchasing experience I’ve ever had They were friendly, knowledgeable and gave me a great price for the car and my trade-in. I really appreciate that Carl, the manager, came out of his o They were friendly, knowledgeable and gave me a great price for the car and my trade-in. I really appreciate that Carl, the manager, came out of his office to discuss final pricing, instead of making me wait while the salesperson runs back and forth. Rocco, my salesperson was new but so nice, respectful, and worked hard to find answers to my questions. Jim S. was also very friendly and helpful when I was looking at Subarus. More
Quick and attentive service with the focus on the customer I just have to say first and foremost that I've never had as good of an experience as I did with Dean Team Subaru. Tony Wright was the sales agent I w I just have to say first and foremost that I've never had as good of an experience as I did with Dean Team Subaru. Tony Wright was the sales agent I worked with and not only did he reply to my emails and texts very promptly before I ever came on site, but once I got there he had me in the car I chose within two and a half hours. Now you have to understand, I've spent almost an entire day at some other local dealerships trying to buy cars. They were all pleasant and quick. Lastly, he had the chance to up sell me which I practically handed to him, and he based his recommendations on my needs not on the most money he could make in this transaction. I really really appreciate that and it's basically unheard of these days. I'd highly recommend this dealership to anyone interested in Subaru or VW. More
Pleasant experience Salesman and finance personnel were very professional and to the point. They made purchasing a car easy and enjoyable. I will recommend this dealers Salesman and finance personnel were very professional and to the point. They made purchasing a car easy and enjoyable. I will recommend this dealership and salesman. More
2020 Outback Just took delivery on our 2020 Outback! John Ostlund was our salesman and provided an EXCELLENT experience! The car arrived and is BEAUTIFUL! We we Just took delivery on our 2020 Outback! John Ostlund was our salesman and provided an EXCELLENT experience! The car arrived and is BEAUTIFUL! We were trading in a 2017 Outback, which we loved, but wanted the new model for all the ADDITIONAL features! Couldn’t be happier! Dean Team is THE BEST Subaru dealer- in our opinion! More
New car purchase Richard Gotsch did a great job working with my wife and I on finding a new vehicle for our family. Very flexible working with our needs and finding t Richard Gotsch did a great job working with my wife and I on finding a new vehicle for our family. Very flexible working with our needs and finding the right car for our needs. More
nice job! Was a very professional yet comfortable experience. all questions answered, and we are delighted with the Outback Would easily recommend this dealers Was a very professional yet comfortable experience. all questions answered, and we are delighted with the Outback Would easily recommend this dealership to family or friends More
Good experience with Frankie Jones We traveled two hours to buy this car. I already spoken to Frankie on the phone before hand about the car we brought. Frankie was not pushy and allow We traveled two hours to buy this car. I already spoken to Frankie on the phone before hand about the car we brought. Frankie was not pushy and allowed us to take our time and answered all questions. Frankie was also friendly and followed through on promises. More
Very helpful Christopher Smith was very helpful and worked hard to make it a positive buying experience. I’m very satisfied with my new car and if I ever need anot Christopher Smith was very helpful and worked hard to make it a positive buying experience. I’m very satisfied with my new car and if I ever need another Subaru I’m going back to Dean Team More
sales manager The rep that I worked with Wes Gallegos was great. He was patient and was an advocate for the buyer. He did all he could to make the buying process e The rep that I worked with Wes Gallegos was great. He was patient and was an advocate for the buyer. He did all he could to make the buying process easy and stress free. The used car sales manager however was not so much. My girlfriend and I overheard him being belligerent toward Wes in an uncalled for manner. There are ways to manage without treating your people like less than human. I personally felt bad for Wes. I have years of management and sales experience, and I would have NEVER talked to my people in this manner. This used car sales manager needs to have his attitude and ego put in check. Everyone that I personally had interaction with was pleasant and professional and made the buying process enjoyable. Wes went above and beyond to make sure the sale went smooth. If I had to personally deal with the Used car sales manager I would have walked away from the deal. I truly felt for Wes and what he and the other salesmen have to put up with in the used car sales department. Thank you for being accommodating and respectful. More
Wonderful service! Adam Smith is always a pleasure to work with. He has been very understanding in my need to find the perfect vehicle for me. I did find my perfect ve Adam Smith is always a pleasure to work with. He has been very understanding in my need to find the perfect vehicle for me. I did find my perfect vehicle thanks to his help. More