Dean Team Subaru Volkswagen

A good experience I was looking for a specific car to replace a car that I very much didn't like. I knew what I wanted, they had it and the process was very easy. Too I was looking for a specific car to replace a car that I very much didn't like. I knew what I wanted, they had it and the process was very easy. Took it for a quick test drive, went through the negotiation process, and was out the door in (relatively speaking if you've ever purchased a car) fairly short order. Easy to deal with and negotiate with and I ended up in a much better vehicle than what I had. More

Wes saved the day- excellent sales pedaon After a rough start with a dean team sales person who was very insulting, Wes took over and was a super sales person and did an excellent job. He was After a rough start with a dean team sales person who was very insulting, Wes took over and was a super sales person and did an excellent job. He was straightforward, clear with his explanation and product knowledge, worked hard to earn my business and went the extra mile to make this car buying experience very positive. More

Amazing Experience Let's admit it... buying a car is not a fun experience. Due to 2 car accidents back to back, we had to buy not one, but two cars. Working with Jason Let's admit it... buying a car is not a fun experience. Due to 2 car accidents back to back, we had to buy not one, but two cars. Working with Jason Moore and Molly Dean was a dream in comparison to times past. I highly recommend them and this dealership. More

Disappointing ***Jason Moore was very helpful (considering he was out recovering from surgery) when the Dean Team wasn't able to find the car I made an appointment ***Jason Moore was very helpful (considering he was out recovering from surgery) when the Dean Team wasn't able to find the car I made an appointment to see. I'm a little disappointed that I didn't hear back from Jason after he said he would track down the vehicle and let me know if it was still available, but he did go out of his way to lend a hand. This review DOES NOT reflect his service rather than the overall dealership.*** The morning of my appointment I received a text from Jason letting me know that both vehicles I inquired about were ready for me and that John Biermann would be helping me out. However, when I arrived at the dealership there was only one vehicle pulled up and John acted confused about the other one (which I was more interested in). I cancelled two other appointments because I was sure it was the car for me, but I'm assuming no one ever found it since there was no follow up. It's kind of bizarre that it mysteriously disappeared within 3 days and that there are still listings up. Make sure the vehicle you're interested in is prepared (not just available in the system) before wasting your time/energy. More

Great experience. We wanted a specific model and Carl was very helpful and knowledgeable. He got us a good deal on a great vehicle. We highly recommend the Dean Team. We wanted a specific model and Carl was very helpful and knowledgeable. He got us a good deal on a great vehicle. We highly recommend the Dean Team. More

Great! We recently purchased a brand new 2017 Outback. Our salesman was Paul and he did a great job getting us into our new Outback. It was a long day there We recently purchased a brand new 2017 Outback. Our salesman was Paul and he did a great job getting us into our new Outback. It was a long day there for us but that's my fault. But at the end of the day I feel we got a good deal on our new Outback. And Mark knocked the ball out of the park when he went over all the "new gadgets" that we had no idea what they were for. Product knowledge is very important and Mark knows his product! I was very concerned about the service after the sale but I had a good phone conversation with Eric the service manager yesterday and he let me know he is always there to help us should we need him. I felt very good after our conversation. Only the the future will tell if I made a good choice doing business with The Dean Team but for now I would recommend this dealership to all my family and friends. More

Excellent Customer Service My experience with Dean Team was excellent. Low pressure during the buying process. I knew exactly what I wanted and Mark McNulty made it happen for m My experience with Dean Team was excellent. Low pressure during the buying process. I knew exactly what I wanted and Mark McNulty made it happen for me from start to finish. More