![](https://www.dealerrater.com/ncdn/s/12.20240619.137/Graphics/icons/close-x-orange.png)
Dean Team Subaru Volkswagen
Ballwin, MO
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 6,037 reviews
Amazing car buying experience Carl helped us through the whole car buying experience and made everything very easy and quick. He put me in the right car for me at a very reasonable Carl helped us through the whole car buying experience and made everything very easy and quick. He put me in the right car for me at a very reasonable price. Definitely recommended! More
GREAT ! Exceptional in all aspects. Mark McMulty was absolutely fantastic to work with. Crushed Honda deal on a lesser ( CRV) vehicle. Highly recommend this Exceptional in all aspects. Mark McMulty was absolutely fantastic to work with. Crushed Honda deal on a lesser ( CRV) vehicle. Highly recommend this dealer and staff. Friendly, responsive, and a great deal to boot. More
Great Car For a Great Price On a search for a first car, we stumbled across a used one at Dean Team. When we came in to look at it, our salesman Mark was very professional and he On a search for a first car, we stumbled across a used one at Dean Team. When we came in to look at it, our salesman Mark was very professional and helpful with everything. He was not pushy at all, which is something we really appreciate. We bought it the same day and are very satisfied. Thank you Mark and everyone at Dean Team! More
UPDATE. They took care of me. The review has been edited and completely changed. I was not happy with me first impression of this place and my review reflected that. HOWEVER, they The review has been edited and completely changed. I was not happy with me first impression of this place and my review reflected that. HOWEVER, they have since fixed all the problems. I am happy with my purchase. Walt was my saleman, very personable and likeable guy, man of faith and was able to talk about it while i waited. I would recommend asking for him, if you come to this dealership. I was able to finance the car right where i was hoping and received what i was asking for my trade in. The process was relatively easy but took some time and I got frustrated. Not necessarily their fault, but still upsetting. I will not comment on the financial manager Rick. I will believe it was just a long day. More
Bought a New Subaru I had a very good experience. Stephen gave me information, answered questions and followed up, but was in no way pushy. The entire staff was friendl I had a very good experience. Stephen gave me information, answered questions and followed up, but was in no way pushy. The entire staff was friendly. The other sales associates offered help, even when they knew I was working with another person. Rick did a good job with warranty options, and JD was very helpful in reviewing the car's options. I though the dealership was also fair and upfront on my trade. ws More
Review of Dustin Westhoff, Business manager Dustin was professional , got us out of the dealership without a prolonged time. When we called Tony Wright to cancel our warranties, Tony said we co Dustin was professional , got us out of the dealership without a prolonged time. When we called Tony Wright to cancel our warranties, Tony said we could not go back to zero percent for 48 months, but could cancel the warranties but had to stay at the .9 percent for 60 months, when we approached Dustin about the same thing, he stated the same thing Tony did, which was not acceptable to us. We said we wanted to go back to zero percent for 48 months, Dustin said he would call Subaru and see if he could get the contract back, which he did and we were able to go back to zero percent for 48 months. We appreciate Dustin's efforts on our behalf and for rewriting a new contract for us. All in all we had a good experience with Dean Team Subaru. More
Easy and quick Our shopping was quick and easy, and the purchase was quick and easy. Our sales person, Tony Wright, was very attentive and didn't delay in showing us Our shopping was quick and easy, and the purchase was quick and easy. Our sales person, Tony Wright, was very attentive and didn't delay in showing us the car, selling us the car, and delivering the car. Dustin Westhoff, the finance manager, was quick and efficient. This purchase was by far the easiest we've ever experienced. More
2nd Car from this dealership. I have now bought two cars from this dealership and will never go anywhere else. The service is outstanding and they don't push cars on you as many ot I have now bought two cars from this dealership and will never go anywhere else. The service is outstanding and they don't push cars on you as many other dealerships do. I think I drove 6 cars before I figured out what I was looking for. Everything was great! More
Leasing a new Volkswagen I worked with Ryan Troll and Scott Roberts for the purchase of the lease. I have purchased many cars in my lifetime and this was the best experience I I worked with Ryan Troll and Scott Roberts for the purchase of the lease. I have purchased many cars in my lifetime and this was the best experience I have encountered. Both gentlemen were friendly and knowledgeable during the process. Rick Richard is the finance manager. He also made the experience friendly and professional. I would recommend Ryan, Scott and Rick to anyone looking to lease or purchase a new Subaru or Volkswagen. John Ameling More
Subaru 2017 STI Mark was very helpfull and made buying my STI super easy. This is the second car we have bought from him. Mark is the best. Mark was very helpfull and made buying my STI super easy. This is the second car we have bought from him. Mark is the best. More