
Dean Team Subaru Volkswagen
Ballwin, MO
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 6,455 reviews
Great, Easy, Friendly and Professional Always a very pleasant and professional time with the Dean Team crew. Very helpful and spent a lot of time to make sure all was good. Friendly and k Always a very pleasant and professional time with the Dean Team crew. Very helpful and spent a lot of time to make sure all was good. Friendly and knowledgeable More
Super Job! Our salesman, Stephen Pfleeger, provided top notch service from start to finish by first finding the exact car desired and arranging transport (with n Our salesman, Stephen Pfleeger, provided top notch service from start to finish by first finding the exact car desired and arranging transport (with no miles) from a Chicago dealership. Stephen made himself available for questions and ensured we were satisfied. F & I manager, Rick Richard, made the transaction smooth, painless & quick. More
Happy with salesman but not other staff members Our salesman Mark McNulty was fantastic and did everything he could to ensure we were happy. The two things that were disappointments were: 1. The Our salesman Mark McNulty was fantastic and did everything he could to ensure we were happy. The two things that were disappointments were: 1. The offer for my trade by the appraising manager was insultingly low. I was offered an immediate cash offer on Edmonds of $,1200 more and sold it myself in two days for $2,500 more. And on Craig's list comparable cars were selling for almost double of what was offered to me. I'd definitely tell anybody I'd refer, to watch out for this! 2. The wait to see the Finance Manager was ridiculously long. They should cross train someone to assist him when he is bogged down, Since we were paying cash, once we got in to see him it only took 5 minutes. More
Kindness, Satisification Both he and this shop member are kind to alien. I was satisfied wit price and many inventory which gave me many choice. Car condition is also excel Both he and this shop member are kind to alien. I was satisfied wit price and many inventory which gave me many choice. Car condition is also excellent. More
Fantastic experience! This was the best car dealership I have ever dealt with. The salesman- John Ostlund, was courteous, respectful and very helpful. I never felt like h This was the best car dealership I have ever dealt with. The salesman- John Ostlund, was courteous, respectful and very helpful. I never felt like he was pressuring us in any way and he gave excellent help with even the smallest of questions or details. From start to finish, our experience was superb and very pleasant. The best part as that we ended up with an awesome car and great dealership support throughout it's lifetime. If you are looking for a great car- go to Dean Team! More
Best used car purchase in 35 years Matt was terrific at listening to and understanding our needs and wants. We weren't in a hurry and he was fine with texting us cars as they came up w Matt was terrific at listening to and understanding our needs and wants. We weren't in a hurry and he was fine with texting us cars as they came up with no pressure to buy. He worked well with Phil Dean to locate just the right car (Honda CRV) for us. It's obvious he enjoys cars and finding the right one for us. Easy and satisfying close to the deal. More
Fast and not furious My wife and I bought another Subaru Outback from Dean. This is the first time we have bought a new car with a high value trade. J. D. made the process My wife and I bought another Subaru Outback from Dean. This is the first time we have bought a new car with a high value trade. J. D. made the process quick and painless for us. More
Exceeded My Expectations I hate buying cars, however Matt was AWESOME to work with. Super friendly, and made the entire experience painless and I didn't leave the dealership f I hate buying cars, however Matt was AWESOME to work with. Super friendly, and made the entire experience painless and I didn't leave the dealership feeling like I got "screwed over". His over the top customer service and follow up made me feel like I was more than just another customer. Big kudos to Matt and the Dean Team!!! More
Great dealership with friendly atmosphere. Jason was professional, courteous and very efficient. I did not have to wait and wait like at other dealers I've experienced. Relatively painless Jason was professional, courteous and very efficient. I did not have to wait and wait like at other dealers I've experienced. Relatively painless transaction. Great experience overall. More
satisfaction All the guys were real helpful. Answered any questions i had and told me the sttaight up about everything. No surprises. Honest and trustworthy. They All the guys were real helpful. Answered any questions i had and told me the sttaight up about everything. No surprises. Honest and trustworthy. They will get my business from now on. More