Dean Team Subaru Volkswagen

Great service! From initial contact, JD has been honest, straightforward, and easy to work with. He will not stop until he finds you the car that you want. JD found From initial contact, JD has been honest, straightforward, and easy to work with. He will not stop until he finds you the car that you want. JD found me the car with all the specifications that I wanted in a matter of one week. Excellent customer service. More

Great Experience. Jason Moore was a wonderful salesman to work with. He helped us as we looked at several cars within our budget. He let us know when the Camry became Jason Moore was a wonderful salesman to work with. He helped us as we looked at several cars within our budget. He let us know when the Camry became available and it ended up being perfect for my daughter. I appreciate the fact that he did not try to get us to look at cars above our budget and was not pushy. Mark McNulty also helped us and he was just as wonderful and insightful. I would highly recommend these two dealers to any of my friends. More

No Hastle/No Pressure Unlike other car dealers and dealerships I have dealt with in the past, I found that Dean Team Subaru in Ballwin was the best yet. My sales guy John O Unlike other car dealers and dealerships I have dealt with in the past, I found that Dean Team Subaru in Ballwin was the best yet. My sales guy John Ostlund was attentive, helpful, reassuring and honest with me every step of the way. Through my test drives, all my emails and phone calls with questions, to ordering my vehicle and signing the paperwork he was happy to help and didn't make me feel dumb, or pressured in any way. Dustin Westhoff was a delight to work with on the financial part. Also a bit of a Dave Matthews Fan so that made me happy (41 payments). :) Dustin helped me understand the leasing process and that I was making a good decision, and again, no pressure and no fancy terms or lingo that was above me. He answered all my questions and was very reassuring. John and Dustin made me feel very comfortable and relaxed through the entire car leasing process. I would recommend them to anyone looking for a Subaru and although I got the Cross Trek and I LOVE IT, the loaner vehicle I had for 2 weeks, the loaded Outback is a HIGH recommendation. :) More

Such a pleasant experience! Initial interaction by phone and text-excellent. Salesman (Jason Moore) was extremely knowledgeable, was ready and waiting with the cars I wanted to l Initial interaction by phone and text-excellent. Salesman (Jason Moore) was extremely knowledgeable, was ready and waiting with the cars I wanted to look at when we arrived. Test drives proved effortless, negotiation was by far the easiest, least stressful, quickest process we've EVER experienced. If you've been soured by salesman or dealers, make your next visit here. Jason is even heading to auction to find us a needle-in-the-haystack truck for which we've been searching. We are SO thankful for coming to Dean Team in Ballwin today. It's not right around the corner, but we'll worth the drive! More

First class service With a great selection of vehicles and knowledgeable staff, the Dean team made my first new car leasing experience easy as could be. The service has With a great selection of vehicles and knowledgeable staff, the Dean team made my first new car leasing experience easy as could be. The service has continued post purchase, and I would definitely recommend Larry Person and the Deanteam to all my friends. More

Very Easy to Work With Easy dealer to work with - I initially went in to look at/drive a used passat and used jetta - drove both, left, came back the next day with a fam Easy dealer to work with - I initially went in to look at/drive a used passat and used jetta - drove both, left, came back the next day with a family member, drove both again, and again left, unsure of which I would choose. Richard was professional, conversational, laid back, and did not harass me with unending phone calls or emails, but instead let me shop at my own pace. I spent the next week test driving other cars from other dealers - TDI golfs, etc - during which time a sale on 2016 MY vehicles popped up at the all the dealers in the area. I called Richard, he was very straightforward on which discounts applied and which fees would also be applied, so I made an appt to drive one the next morning. He had the car ready to go when I got there, test drive went well, and I ended up purchasing later that evening. Though the discount was essentially the same at every VW dealer in the area, Dean Team Kirkwood treated my old VW and me well, and I had a good experience with Richard, so I wanted to work with them. Negotiations were minimal due to the sale price already being well below MSRP, but there was still minimal pushiness from their team. Scott was personable, unlike some other managers I've worked with. I was fairly firm on what I wanted to finance, so that portion only took about 5 minutes once we got into the office. Overall, they were definitely considerate of my time and my inbox. Dean Team also demonstrates support for military personnel. More

Ryan Troll I have never had such a stress-free car buying experience in my life. Mr. Troll was reassuring, confident, knowledgable and professional in every pos I have never had such a stress-free car buying experience in my life. Mr. Troll was reassuring, confident, knowledgable and professional in every possible way. He was very patient with my sometimes silly questions, and there is no one I would buy from in the future other than Mr. Troll. He is outstanding!! More

Great experience JD Daugherty was very professional and knew the car inside and out!!! This was probably the best experience we have had in buying a car. No high pre JD Daugherty was very professional and knew the car inside and out!!! This was probably the best experience we have had in buying a car. No high pressure and all questions answered quickly. NO high pressure. What a pleasure it was doing business with the Dean Team and JD. More

Great Team Work Linda and Kyle really helped me to least a car when I could not buy a used car. I am grateful for them. Great team. Linda and Kyle really helped me to least a car when I could not buy a used car. I am grateful for them. Great team. More

good treatment I was treated very well by the Dean Team. Jim Dean, Scott Roberts, and Richard Gotsch were very helpful with my new lease. I certainly recommend the I was treated very well by the Dean Team. Jim Dean, Scott Roberts, and Richard Gotsch were very helpful with my new lease. I certainly recommend the Dean Team. More