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Dean Team Subaru Volkswagen

Ballwin, MO

4.9
6,426 Reviews
At Dean Team Subaru Volkswagen, we challenge ourselves every day to give you the best experience; we are committed to addressing your unique wants and needs and give you the freedom to explore and consider your decision with or without us. Our Subaru and Volkswagen Certified Specialists are knowledgeable, innovative and attentive. We will listen to you, answer your questions truthfully and completely and introduce you to solutions that fit your needs. Our Dean Team Subaru Volkswagen team values the time you have afforded us and are committed to making the best use of your time. At the heart of your visit, count on us to we say what we mean and mean what we say. We appreciate your choice in working with us. We are dedicated to providing you an experience based on honesty, integrity, respect and appreciation.
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15121 Manchester Road

Ballwin, MO

63011

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Showing 6,426 reviews

February 29, 2016

Customer Service Done Right Purchased used Chevy Equinox from Dean Team. Jason Moore showed outstanding customer service and was a pleasure to work with throughout the buying pr More

by Adam B
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 29, 2016 -

Dean Team Subaru Volkswagen responded

Thanks Adam for taking the time to write me a review on you recent visit with us. I'm always happy to hear that a customer was pleased with their purchase and purchase process. I hope you enjoy your Equinox and if I can ever be of any further assistance to you in the future please feel free to call. Thanks again for your business.

February 29, 2016

Best car buying experience...ever!! Richard was the best salesman I have ever worked with. When I reached out on the web, I had many responses, but Richard was the only one who answered More

by Denise-Jetta Gal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Roberts, Dustin Westhoff, Richard Gotsch
February 28, 2016

Good teamwork We recently purchased a used Infiniti here. Our salesperson, Carl Shaeffer, was a pleasure to work with. Rick in the finance department did a great jo More

by AndyandPeg
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Roberts, Carl Schaeffer, Rick Richard
February 27, 2016

Best used car buying experience I've had!!! We had a very positive experience buying a car from Carl Schaeffer. We would definitely recommend him to friends and family! Couldn't really have as More

by acb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carl Schaeffer
February 25, 2016

Great The team there did such a great job helping me find me my Subaru Forrester. Military friendly is an under statement for how much they helped me as an More

by Engineer2015
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Roberts, Rick Richard, J.D. Daugherty
February 25, 2016

Ford Fusion Hybrid for our teen We bought a car for our teenage new driver from Jason. It was a smooth process. We emailed before about the car we were interested and had no problems More

by SmartBart
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 26, 2016 -

Dean Team Subaru Volkswagen responded

Scott an Mary thank you for the review. Its always nice to hear that a customer had a pleasant purchasing experience with us. We try to make it as smooth and as quick as possible for the customer. I was glad that I was able to get the issue fixed on the Fusion but most of all I was happy to hear that your daughter freaked out!! I'm assuming she liked it, if you have any questions or concerns please feel free to call me. As always everyone here at Dean Team Subaru Volkswagen thanks you for your business and if we can ever be of any further assistance to you in the future please feel free to call me. Thanks again!!

February 24, 2016

Subaru The team did a great job. I would recommend to anyone that wants upfront pricing and hassle free service. Tony, Jason, and Dustin are professionals. More

by Tvmanf
Recommend Dealer
Yes
Employees Worked With
Jason Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dustin Westhoff, Tony Wright
Feb 24, 2016 -

Dean Team Subaru Volkswagen responded

Thanks Tyson for the review, I hope your wife liked the Forester XT Turbo, its a very nice ride!!! Thanks again for your business and please call me if I can ever be of any further assistance to you in the future. Thanks again!!

February 24, 2016

Awesome Job Our time at Dean Team has been amazing. The staff was kind and helpful and were with us every step of the way. They helped us find the perfect car wh More

by Noxv555
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Roberts, Richard Gotsch
February 24, 2016

Great Salesperson (Man) Dean Team made Leasing my new VW a pleasant experience. Carl Schaeffer was great to work with. He answered any questions I had and fully explained my More

by greenc3616
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Price
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Roberts, Carl Schaeffer, Rick Richard
February 23, 2016

Great Experience Mark helped me out big time when I was in a bund. Our car was totaled and we had to order the car we wanted. He gave us a great loaner to use until ou More

by Zw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark McNulty
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