"Our 5th car from Dean Team"
Our 5th Subaru from the Dean Team dealership, and each experience was better that the last. Paul Bierman and JD Daugherty bend over backwards to ensure their customers are completely satisfied with their vehicle purchase, and Jeff Price and Annie Thompson do the same when the car is in for service. We wouldn't buy a car anywhere else!
Seriously great customer service. Annie and Jeff kick butt and take names. Ryan the pirate mechanic (he can do recall work blindfolded) deserves a huge raise, just for his speed and efficiency. He is obviously worth more...
Don't get me started on the rye humor or Annie and Jeff.
They earn double their bonuses every week in attitude and performance.
CEO / Principle
Second Mile IT Staffing
Great experience. Everything went smoothly and they followed through on everything they said they world. Absolutely love my car! Wes did a great job in communicating with me and helping me in a timely fashion. I would definitely recommend Wes and this Dealership if you are in the car market!
- Grease Man
The Dean Team in Ballwin went above the call of duty to ensure our buying experience was professional, simple and timely. They were courtesy with each communication, seamlessly shared responsibilities between Team Members and introduced us to future service staff.
"Dean Team Subaru is the BEST Dealership! All Excellent!!"
I proudly give all the staff at Dean Team Subaru my highest possible rating. From Eric Harrelson to Annie Thompson they all deserve my highest praise. They helped my daughter and I effectively resolve all our concerns with her Subaru Forester. They went the extra mile in every way and made sure we were well taken care from our first call to successful achieving the goal of complete satisfaction. Our thanks to everyone in the service department who do great work and the sales representatives as well who really made us feel at home. Great Job Dean Team Subaru!
"Great Service as always"
I had a dead battery on my Forester, used the Subaru Roadside assistance which is super easy, they just text you a link and your phone location services pinpoints your location. A few minutes later I was up and running. Brought the car in and wasn't even thinking that the battery was part of the warranty. I just assumed it was 'wear and tear'. Without any prompting, Jeff Price looked up my service contract and I had my battery replaced at no charge. Super friendly staff, clean waiting area where I can get work done on the wifi, pretty fancy coffee machine and complimentary snacks.
"Purchased new golf GTI"
- Jim P.
I have been dealing with the Dean Team Family in Ballwin since 1979! They have always been very good to my wife and me! I have no reason to try another dealer! This is my 4th purchase with Richard Gotsch! To me, Richard is a real asset to the dealership! He is just wonderful to work with, and very knowledgeable! All that I wanted in a salesperson! Also, all the other employees that I deal with, are just great! No problems!
"The Best A-Z"
What can I say, they are the best! Since 2013 I’ve bought 4 New Subarus from The Dean Team and I have a used Baja that is serviced only with them. Not only is the Salesman easy to work with, (you need to check into the guaranteed trade up programs) it’s what goes on after the sale. The service and parts staff are willing to go the extra mile to accommodate your needs. So I have 3 Subarus currently being serviced at the Dean Team no surprises, no disappointments. I travel 47 miles one way to get there, but worth it! It’s the Dean Team’s staff that keeps me coming back!
"Great & Easy waw to Buy my new Subura Outback"
Great Dealership, very friendly and easy to work with, we have been doing business with Dean Team for 15 years, The service people, Eric Harrelson & Jeff Price are the best we ever did service with. Christopher Smith our Sales Person was so helpful and he helped us thru finding and deciding on what would be Best for us. Then after we bought and signed for the car he took the Time to walk us thru the use and options on our New Car.
"Always a pleasure"
I have dealt with John Ostlund and the Dean Team for many years now and have always had the highest level of service, responsiveness, and understanding.
In the last 4 years our family has purchased 4 Subarus from John, and his understanding of our needs and wants, and his willingness to help and guide us is outstanding. Can't say enough good things about him. Exceptional sales person.
As far as the dealership, the service is excellent. Eric Harrelson, Annie and Jeff all know their stuff. They are helpful, courteous and friendly.