Dean Team Subaru Volkswagen

total satisfaction I was completely pleased with the services provided me by the team at the Ballwin store. Richard was my main contact and he was wonderful and attenti I was completely pleased with the services provided me by the team at the Ballwin store. Richard was my main contact and he was wonderful and attentive. And, the others I worked with were great too. I was shown and received what was promised, my needs were fully met, and my expectations were exceeded. It was a totally pleasurable experience overall and I would not hesitate to be serviced by the staff again when the need arises. Thank you from a satisfied customer ;) More

Great Customer Service My husband and I have now purchased our last 7 vehicles from Dean Team Subaru Volkswagen. Phillip Dean and Wes Gallegos provided the best customer se My husband and I have now purchased our last 7 vehicles from Dean Team Subaru Volkswagen. Phillip Dean and Wes Gallegos provided the best customer service that we could have asked for. I recommend anyone looking for a new/lease or used vehicle to visit Wes and Phillip. More

Best car buying experience! We purchased 2015 Subaru Forester from Dean Team Subaru. Tony Wright was our sales rep and we has a great car buying experience. He is very knowledge We purchased 2015 Subaru Forester from Dean Team Subaru. Tony Wright was our sales rep and we has a great car buying experience. He is very knowledgeable, friendly, there were no hassles or pressures. We ordered our car and Tony kept us updated via phone and emails and provided ETA. He sent status even while he was on vacation in Europe! Also, Rick Richard the Finance Manager made the finance experience very positive. "Great Experience all around". We would recommend Tony and the Dean Team Subaru. More

The Dean Team is the A Team The Dean Team made buying my new car a pleasure. They were polite, courteous, and respected my time. My salesperson, Jim Happe, was extremely infor The Dean Team made buying my new car a pleasure. They were polite, courteous, and respected my time. My salesperson, Jim Happe, was extremely informative and helpful, plus he is a very nice guy, The sales manager, Scott Roberts, worked with me to assure I got a fair deal. He is also a nice guy. I love my new car. More

Best car buying experience! We could not be happier with our experience at Dean Team. Tony never gave us a hard sell, but instead just educated us on the Subaru Forester and its We could not be happier with our experience at Dean Team. Tony never gave us a hard sell, but instead just educated us on the Subaru Forester and its features. We had done our research before buying and felt comfortable throughout the whole process. Honestly, it wasn't like experiences I've had at other dealers-where they're nice, but after you buy your car, you feel like, what just happened? I highly recommend Tony Wright and Dean Team! More

better service at jiffy lube Made an appointment, took the car in (they talked me into a maintenance plan when i purchased the vehicle) after 45 min past the appointed time they f Made an appointment, took the car in (they talked me into a maintenance plan when i purchased the vehicle) after 45 min past the appointed time they finally pulled the car in. 45 min later (i was told an oil change would take no more than 30 min) they finished and i left with my car... got home popped the hood and noticed washer fluid was still empty... checked the dipstick approx 1/2 qt low on oil... even jiffy lube fills your washer bottle and checks the oil level when they do an oil change... not looking forward to having to make a 45min drive for 1/2 qt of oil will most likely just top it off myself. Also be aware that even if paying cash in full at time of purchase you will have to await title in the mail... by the time mine arrived (2 1/2 weeks later) the inspection was expired and though they stated in the letter they would re-do it for free i didnt have time to make it back before it would be too late to register my car without penalties so i paid the local service station to do it... also low tire pressure light came on on drive home the day i bought it.. had to pay for tire repair happy with the car just not the 'dean team' More

Ordered a new car I came to Mark a few months back looking for a very specific car. Midway through 2015 every car of that model was already long gone, so Mark and I wal I came to Mark a few months back looking for a very specific car. Midway through 2015 every car of that model was already long gone, so Mark and I walked through the process of placing an order for a 2016. I enjoyed the process of building a car from the ground up, and Mark offered zero pressure and knowledge of all the various options. While the car was being built Mark kept me up to speed on its progress and answered every question I had in a very timely manner. The car arrived a week early and exactly as ordered; we signed the contract and away I went. The folks at Dean Team were even able to beat my credit union on financing, which was very impressive! It was a pleasure dealing with Mark and the rest of the folks at Dean Team Subaru! More